Phishing scam: "Contract_Copy_09_22"
A targeted phishing email is currently circulating, asking you to open an attachment that contains a fraudulent link to a shared document. See an example of the message to the left.
Please DO NOT click any links or reply to the message. Delete this email immediately! It does NOT come from a McGill source.
RESOLVED: Cisco Webex softphone issues
UPDATE: AUGUST 1, 2022
The issue affecting Cisco Webex softphones has been resolved.
ORIGINAL MESSAGE: JULY 28, 2022
Some staff members using Cisco Webex softphones are experiencing issues with inbound and outbound calls. We have informed Cisco and they are working to resolve this issue. We thank you for your patience.
Phishing scam: *****Mail Notification: 7/20/2022
There is a phishing email circulating with the subject *****Mail Notification: 7/20/2022 [time of day]. The message indicates that there are unread Microsoft 365 messages that have not reached you and there is a button to "release messages". See an example of the message to the left.
RESOLVED: myCourses email notifications from a past course
UPDATE: JULY 21, 2022, 10:19 AM EST
The issue regarding myCourses email notifications being sent from a past course has been resolved. Thank you for your patience.
ORIGINAL MESSAGE: JULY 13, 2022
RESOLVED: Workday issues
Update: Tuesday July 5, 10:22 AM The issues some users were experiencing in accessing and using Workday have been resolved. Thank you for your patience.
Original message: July 5, 10:00 AM
Some users are experiencing issues accessing Workday. We are working to resolve this issue. We appreciate your understanding.
FAMIS access now on containment site as of June 15, 2022
As of June Wednesday, June 15, 2022 McGill's Facilities and Space Maintenance System, FAMIS will only be accessible through a remote connection to a secure "containment" environment. This is necessary because FAMIS only runs in Internet Explorer, which is no longer supported by Microsoft.
LISTSERV upgrade Tuesday, June 14
McGill's LISTSERV service will be upgraded on Tuesday, June 14, 2022 from approximately 9 am to 12 pm. There will be a 3-hour interruption in service, during which time communications to McGill LISTSERV lists will not be delivered. If any mail is sent to a Listserv during the upgrade it will be queued and delivered once the new server is up and running.
List managers and administrators will notice a new web interface and several new features, listed below. These will be documented in the IT Knowledge Base and revised list owner guide, when the upgrade is completed.
uPrint price increase as of May 1, 2022
As of May 1, 2022, the price of printing impressions (print and copies) using the uPrint service will be increased to the following:
From:
Black and white impressions: $0.07/per impression Colour impressions: $0.23/per impressionTo: (for all paper sizes)
McGill’s Student Directory to be decommissioned on May 30, 2022
McGill’s Student Directory, where students can choose to share their contact information with their fellow students or the community at large, will be decommissioned as of May 30, 2022. If you are a student whose information is listed in the directory, no action is required on your part.
Phishing scam: {Confidential- Password}
Beware of a recent phishing scam that is circulating with the subject line "{Confidential- Password} Notification for xxx.xxx [at] mcgill.ca". The email indicates that your password is set to expire and contains a malicious link.
If you receive this or a similar message, please DO NOT click, copy/paste the link or reply to the message. If you receive content from people you do not know or from whom you do not expect to receive messages, delete the email immediately.
UPDATED: Wired and wireless connectivity issues at 5100 de Maisonneuve
Update (March 30, 2022)
The wired network outage at 5100 de Maisonneuve reported last week is ongoing. We have learned that the issue was caused by a fire in the manhole, which damaged the fiber cable. Emergency teams from the City of Montreal are on site and we hope to be able to resolve the issue by early next week once their work is complete. Check back here for status updates.
Original message (March 23, 2022)
Tips to avoid issues with Zoom recordings
Tips for all McGill If you are signing into Zoom directly, go to https://mcgill.zoom.us - If you are not accessing Zoom through myCourses (recommended method), be sure to sign into McGill's zoom site with your McGill Username and Password, not the general Zoom.us site. Tips for instructors Automatically record meeting in the cloud - It may seem obvious, bIntroducing Gartner Technical Resource Library
In line with our strategic goal to be a first-class learning organization, McGill has engaged with Gartner, an industry-leading research and advisory service, to deepen and expand our insight into IT industry best practices and trends. We are pleased to announce that all members of the McGill community (administrative staff, academic staff, researchers, students) now have access to this Gartner resource.
UPDATE: myMcGill portal relocated
The myMcGill portal is now located at mcgill.ca/mymcgill. For details, please see the full announcement.
Original announcements: December 7, 2021
Phishing scam: RE: Nótifićátiøn
Beware of a recent phishing scam that is circulating with the subject line "RE: Nótifićátiøn". The email asks the recipient to click on a fraudulent link to update their account. See an example of the message to the left.
If you receive this or a similar message, please DO NOT click on the link or reply to the message. If you receive content from people you do not know or from whom you do not expect to receive messages, delete the email immediately.
