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Phishing scam: "April Payroll Benefit"

There is currently a targeted phishing email circulating asking all staff & employees to verify their email account for an April benefit payment via an included link.  See an example of the message to the left.

Please DO NOT click any links or reply to the message. Delete this email immediately! It does NOT come from a McGill source.

Published: 1 May 2020

UPDATE: LISTSERV administrative web page changing to HTTPS

UPDATE: April 27, 2020 The URL change for LISTSERVs that was announced at the end of February was postponed due to issues beyond our control. The new date for implementation of this change will be on Wednesday, April 29, 2020. Thank you for your understanding.

Published: 27 Apr 2020

About vs. URLs

McGill's central websites, published using the Web Management System (WMS), can be accessed using both URLs and URLs without the www. Which is the correct version? In fact, both are correct.

Published: 27 Apr 2020

myCourses login issue? Update your bookmarks

Please note that the correct URL to access myCourses should be This URL brings you to McGill's ADFS sign-in page, similar to the Office 365 sign-in page.

Published: 24 Apr 2020

IT instructor-led training goes online!

During the COVID-19 pandemic, we are now offering courses as webinars via MS Teams or Cisco Webex. See the list below.

Published: 16 Apr 2020

RESOLVED: Security vulnerability in Zoom (Windows)

UPDATE (April 2, 2020): The security vulnerability affecting Zoom has been resolved.

ORIGINAL MESSAGE (posted April 1, 2020): A security vulnerability has recently been discovered in Zoom when used on Windows computers. This vulnerability may allow cyber attackers to steal Windows account names and encrypted passwords if a user clicks on a malicious link within a Zoom chat while interacting with the cyber attacker.

Published: 1 Apr 2020

Stay cybersafe while working from home: IT Security Awareness course

Working from home these days? Stay cybersafe by following “Top five steps to securely work from home” and watching the video “Creating a Cyber Secure Home”, available to all staff, students and faculty in the IT Security Awareness course in myCourses.

How to access:

If you have not already enrolled in the IT Security Awareness course:

Published: 27 Mar 2020

Phishing scam: "Processing - CRA notification - your refund is now available"

There is currently a targeted phishing email circulating with the title "Processing - CRA Notification".  It says "Processing - CRA (Canada Revenue Self Assessment) notification March 2020 Your refund is now available" and provides a link to access the CRA Revenue Official Portal for your refund.  See an example of the message to the left.

Published: 25 Mar 2020

Phishing scam: Beware of phishing attempt leveraging COVID-19

There is an increase in reports of malicious actors using the CoronaVirus (COVID-19) in phishing campaigns and malware scams. There have been recent instances where phishing has been used in an attempt to impersonate various health agencies.  Please visit Canadian Centre for Cyber Security for the most up-to-date information. 

Published: 19 Mar 2020

Webex experiencing audio connection issues

Due to high user volume, Webex is experiencing audio connection issues. Check the Webex service status page for updates.


Published: 18 Mar 2020

Working remotely - IT resources for students, instructors and staff

While the university is closed, due to the COVID-19 virus pandemic, we have prepared a list of services that student, faculty and staff members can use to access McGill online systems, communicate and collaborate remotely. 

See Work Remotely

Published: 18 Mar 2020

Emergency laptop loans during campus shutdown

Emergency Laptop Loans

In order to facilitate staff’s ability to work from home during the campus shutdown, we are making loaner laptops available to those performing necessary functions and activities from home who don’t otherwise have access to a computer. Due to limited supply, only those performing activities essential to the ongoing operation of the University will be considered.

Published: 16 Mar 2020

McGill Virtual Private Network (VPN) experiencing performance issues


The McGill Virtual Private Network (VPN) is presently in high demand. As a result, users may experience temporary performance issues throughout the day. We are working on a permanent resolution and we thank you for your patience during this time. 

Published: 16 Mar 2020

IT Service Desk walk-in centers closed

Due to the recent Covid19 pandemic, all walk-in centers on the downtown campus (688 Sherbrooke St. W., Room 285 and the McLennan Library Building) and the Macdonald campus (Macdonald Stewart, Room MS2-025) will remain closed until further notice. You may reach the IT Service Desk by phone at 514-398-3398 Monday through Thursday from 8:00 am to 7:00 pm and Fridays until 5:00 pm.

Published: 13 Mar 2020

Data Privacy Day 2020 – Congratulations to the contest winner!

Congratulations to Melissa Mendes Silva, winner of the Data Privacy Day 2020 Contest prize: Lunch for 2 at the McCord Museum Café Bistro! Melissa came by the McGill IT Services offices recently to claim her prize.

Published: 6 Mar 2020


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