UPDATED: Wired and wireless connectivity issues at 5100 de Maisonneuve

Published: 23 March 2022

Update (March 30, 2022)

The wired network outage at 5100 de Maisonneuve reported last week is ongoing. We have learned that the issue  was caused by a fire in the manhole, which damaged the fiber cable. Emergency teams from the City of Montreal are on site and we hope to be able to resolve the issue by early next week once their work is complete. Check back here for status updates.

Original message (March 23, 2022)

Due to restrictions preventing access to the break in the connection, the repairs cannot be conducted until early next week, as a result the 5100 de Maisonneuve site will remain offline until then. We appreciate your patience while we work to restore service. Check back here for status updates. 



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