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uPrint - Campus printing maintenance Monday, May 25, 7pm

Mon, 2015-05-25 19:00 - 20:00

uPrint, the Campus Printing service, will undergo maintenance on Monday, May 25 from 7:00 pm to 8:00 pm, during which time the uPrint system will be unavailable for approximately 15 minutes.  Users may be unable to send jobs to the print queue, release previously sent jobs, and/or copy.

If you do attempt to use the uPrint service during this time and find yourself unable to print or copy, we recommend waiting 15 minutes before trying again.

We apologize for the inconvenience.

Source Site: /it

Phishing scam: "Subject: Your Account will be Temporary Suspended"

Wed, 2015-05-20 09:56

A phishing attempt is circulating with the subject line "Subject: Your Account will be Temporary Suspended". The message says that your mailbox is running out of data storage and will be suspended, and asks you to log on to a fraudulent website to upgrade / add more data space. A sample of the email is shown below.

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Source Site: /it

Resolved - Login issues with Banner (INB)

Thu, 2015-05-14 11:24

Update - 11:55am

The issue has been resolved. If you experienced the issue, you will need to close and then reopen your browser.

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Some users cannot log in to Banner (INB). When attempting to do so, they get an "Ora-12154 TNS Error" error message that asks them to close down their Java Client and try again.

If you experience the issue, please close your Banner window and browser, wait a minute or two, then try again. 

IT Services is investigating; we apologize for the inconvenience.

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Source Site: /it
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Skype for Business client is now available for Windows Lync users

Wed, 2015-05-13 18:03

On May 13, IT Services released the new Skype for Business client to supported McGill faculty & staff users that have Office 2013 Service Pack 1 (SP1) installed on their computers. It includes:

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Source Site: /it

Price increase for uPrint campus printing

Wed, 2015-05-13 09:41

As of June 1, 2015 the price of printing impressions using the uPrint service will be increased to the following:

 

Monochrome impressions (prints and copies):

Letter and Legal sizes: from $0.063 per impression to $0.065 per impression
Tabloid (11 x 17): from $0.126/ per impression to $0.13 per impression

Colour impressions (

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Source Site: /it
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Phishing scam: "Subject: RE: Faculty/Staff/ Student"

Tue, 2015-05-12 16:51

A phishing attempt is circulating with the subject line "RE: Faculty/Staff/ Student". The message says that your mail settings are out of date and asks you to log on to a fraudulent website to update your mailbox. A sample of the email is shown below.

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Source Site: /it

Web Conferencing Service (Adobe Connect) maintenance: May 11

Mon, 2015-05-11 07:00 - 12:00

The Web Conferencing Service (Adobe Connect) will be unavailable on Monday, May 11, from 7am to 12pm due to a scheduled upgrade.  

No conferences will be scheduled during this time.

 

Source Site: /it

Event Capture and Broadcast / AV Streaming service (BCOOL TV) maintenance - May 8

Fri, 2015-05-08 09:00 - 11:00

The Event Capture and Broadcast / AV Streaming service (BCOOL TV) will undergo a scheduled maintenance operation on Friday, May 8, between 9:00 am to 11:00 am. The system will be unavailable during this period.

The Lecture Recording System will not be affected.

Source Site: /it

uApply (Graduate Admissions System) maintenance - September 30

Wed, 2015-09-30 16:00 - 18:00

The uApply system will undergo a scheduled maintenance operation Wednesday, September 30, between 4 pm and 6 pm. The system will be unavailable during this period. 

uApply is the system used by applicants to McGill graduate programs and by admissions staff to process those applications.

Source Site: /it

uApply (Graduate Admissions System) maintenance - September 23

Wed, 2015-09-23 16:00 - 18:00

The uApply system will undergo a scheduled maintenance operation Wednesday, September 23, between 4 pm and 6 pm. The system will be unavailable during this period. 

uApply is the system used by applicants to McGill graduate programs and by admissions staff to process those applications.

Source Site: /it