IMPORTANT UPDATE: Authy being discontinued after March 18 - Install OneAuth to continue authentication on Windows or Mac device

Published: 19 February 2024

The Authy desktop apps for Windows, macOS and Linux are being discontinued by the vendor and will no longer be supported as authentication method after March 18, 2024. Please install the secure...

Important: OneDrive and McGill Outlook email storage space reduction.

Published: 15 January 2024

Students! Please read carefully since the information contained in this announcement will affect your ability to store files in your OneDrive account and may affect your ability to send emails from...

LTL 12 - Creating accessible documents in Microsoft 365 - IT & Tea

Wednesday, April 10, 2024 10:00to11:00

Target audience: Faculty, staff, students Prerequisites: None Duration: 60 minutes Course format: Demonstration /itCategory: IT Services

Known issue: Intermittent search-related issues

Published: 26 February 2024

Users may experience intermittent issues where the web search engine returns no information, or is slow to display results. This also affects Profiles in the WMS. The team is currently working with...

Some users may experience multiple issues with Microsoft Teams

Published: 27 February 2024

Update: January 29th, 9:15: The problems affecting Microsoft Teams were resolved over the week-end. If you are still experiencing problems, please restart your computer. If the problem persists,...

Clarification of restrictions on WeChat use

Published: 17 November 2023

Although it is prohibited to use WeChat on any McGill-managed/owned device, individuals can continue to use WeChat on their personal devices using their personal accounts....

IT Support email to be decommissioned

Published: 22 February 2024

Please be advised that the IT Support email (itsupport [at] mcgill.ca) will be decommissioned later this year....

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