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Web Conferencing Service (Adobe Connect) maintenance: Jan 26

Mon, 2015-01-26 09:00 - 11:00

The Web Conferencing Service (Adobe Connect) will be unavailable Monday, January 26, from 9am to 11am due to scheduled maintenance.  

No conferences will be scheduled during this time.

 

Source Site: /it

Resolved: Issues activating Office 365 ProPlus applications on iOS mobile devices

Thu, 2015-01-08 11:14

Resolved - January 15, 2015:
Microsoft has released an update for Office Mobile Apps, now available on the App Store, which resolves the activation issue reported below.  Please upgrade to this new version (v1.5) now.

For more information on this service, see Office 365 ProPlus in the IT Knowlege Base.

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Source Site: /it

Online Law Dictionary unavailable Jan. 14, from 2pm to 2:30pm

Wed, 2015-01-14 14:00 - 14:30

The Online Law Dictionary system (https://nimbus.mcgill.ca/pld-ddp/) will be unavailable Wednesday, January 14, starting at 2 pm for 30 minutes. This maintenance is to deploy a new version containing fixes and new features.

We apologize for any inconvenience this may cause.

Source Site: /it

Phishing scam: "Subject: Faculty And Staff Mailbox Alert."

Mon, 2014-12-22 11:30

A phishing attempt is circulating with the subject line "Faculty And Staff Mailbox Alert.". The message says that your password will expire in the next 2 days and asks you to log on to a fraudulent website to validate your e-mail address and password. A sample of the email is shown below.

Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Source Site: /it

myMcGill portal downtime Saturday, December 20, from 10pm to 11pm

Sat, 2014-12-20 22:00 - 23:00

The myMcGill portal will be unavailable due to maintenance work on Saturday, December 20, from 10 pm to 11pm

During this period you will still be able to access major IT services, such as email and myCourses, using the links on When myMcGill is unavailable page.

We apologize for any inconvenience this may cause.

Source Site: /it

Phishing scam: "Subject: IT Help Desk"

Wed, 2014-12-17 15:22

A phishing attempt is circulating with the subject line "IT Help Desk". The message says that your webmail has exceeded the 95% quota threshold and asks you to click on a fraudulent link to upgrade. A sample of the email is shown below.

Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Source Site: /it

uApply (Graduate Admissions System) maintenance - December 23

Tue, 2014-12-23 17:30 - 20:00

The uApply system will undergo a scheduled maintenance operation Tuesday, December 23, from 5:30 pm to 8:00 pm. The system will be unavailable during this period. 

uApply is the system used by applicants to McGill graduate programs and by admissions staff to process those applications.

Source Site: /it

Phishing scam: "faculty and staff mailbox alert!!!"

Mon, 2014-12-08 15:12

A phishing attempt is circulating with the subject line "faculty and staff mailbox alert!!!". The message says that your email password will expire and asks you to log into a fake IT Website. A sample of the email is shown below.

Please DO NOT click on the link. Delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Source Site: /it

Check it before you click it!

Fri, 2014-12-05 11:44
Scam?

With holidays fast approaching, cybercriminals are taking advantage of people's vacation planning, online shopping, and expected package deliveries. Millions of phishing scam emails are being sent out daily, spoofing trusted brands, retailers, postal services, banks, stores, and more. Many of these emails look legitimate, and it gets harder to tell what's a real email, and what's a scam.

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Source Site: /it

IT Security Alert: Phishing Scam - "IT Service Desk Support"

Thu, 2014-12-04 09:50

A phishing attempt is circulating with the subject line: "IT Service Desk Support". It contains a link that appears to re-activate your email account, but it goes to a completely different URL. A sample of the email is shown below.

Please delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Source Site: /it