What is a Hold?

Holds may prevent you from course registration; requesting official McGill transcripts; requesting readmission to the university; receiving your diploma (if you have graduated); and other services.

Typically, holds (see screenshot) are added to your record if you owe money to the university, or have not provided McGill with copies of required documents supporting your admission, your immigration status, or other important issues.

Note that "Warnings" are not holds and do not restrict any functions in Minerva, however, these warnings will become Holds if the matter remains unresolved.

How do I get a Hold removed?

  1. Find out what your hold is! You will find details on the hold by viewing your Minerva transcript.
  2. Note the columns "Hold Type", "Reason", and also the "Originator" in order to determine what is required and by whom. If needed, you can refer to the Minerva Help Text for a full description of your hold. The "Holds" column lists the restricted functions; if this column is empty, this refers to a warning and not a hold. See an example screenshot here.
  3. Provide the requested item.

I submitted the items but the Hold is still there. Help!

  • Tuition & Fees:  Please allow 1-3 business days for your payment to be received, and processed, if you paid through online banking from a Canadian account. This happens at 1:30pm each business day, and holds are released at that time
  • Legal documents: Please allow 5-10 business days for processing and for your hold to be lifted. You will be notified by email if the document submitted does not fulfill the requirement.
  • Admission conditions: The documents may not be received or may not yet be processed. Inquire about this at Service Point.


Useful links:

For a complete list of student services and resources at McGill, visit www.mcgill.ca/students/directory.