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Digital Transformation

Director of Digital Transformation

Kim Moreau

Senior Director: Digital Transformation

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The Digital Transformation Team will lead and support McGill University's multi-year, institution-wide digital transformation, focusing on the modernization of core administrative and academic systems, the advancement of composable digital architecture, and the development of a resilient, data-driven foundation for innovation and decision-making.

The team will work collaboratively with academic and administrative leaders, IT Services, and institutional stakeholders to implement McGill's digital transformation roadmap, enhance the employee digital experience, strengthen institutional agility and interoperability, and ensure that technology, processes, and people are aligned to deliver measurable value and long-term institutional impact.

Key Areas of Responsibility

1. Strategic and Program Leadership

The team will support the definition, planning, coordination, and execution of McGill's digital transformation strategy, ensuring alignment with University objectives and institutional priorities.

Key responsibilities will include:

  • Develop and execute initiatives aligned with McGill's multi-year digital transformation roadmap and institutional priorities.

  • Support innovation and continuous improvement across academic and administrative domains, including research, teaching and learning, finance, budgeting, business planning, and cash flow management.

  • Lead and coordinate the modernization of enterprise platforms, including Banner 9, and the implementation of composable, cloud-based solutions that promote flexibility and scalability.

  • Advance a seamless, user-centered digital experience for faculty and staff, while contributing to the renewal of the student digital experience.

2. Technology, Architecture, and Data Enablement

The team will advance the modernization of McGill's enterprise technology and data ecosystem, enabling integrated, scalable, secure, and interoperable digital solutions.

Key responsibilities will include:

  • Drive the adoption of a composable ERP architecture that integrates modular, cloud-based systems and shared digital components.

  • Collaborate with Enterprise Architecture, Information Security, and Data Governance teams to ensure cohesive cross-domain design, scalability, interoperability, and security.

  • Advance the integration of data engineering, data analytics, and data science into University operations and services.

  • Support the transition from traditional ETL, business intelligence, and static reporting toward integrated, scalable, and insight-driven data platforms.

  • Develop and enhance the University's data and reporting ecosystem, promoting data stewardship, accessibility, and evidence-based decision-making.

3. ERP Modernization Program Governance and Change Management

The team will establish and support the governance, coordination, and organizational change activities required for the successful delivery of large-scale digital transformation initiatives, particularly the modernization of McGill's ERP environment.

Key responsibilities will include:

  • Establish and maintain program governance structures, performance frameworks, and risk management processes for major digital initiatives.

  • Coordinate transformation activities across academic, administrative, and technology stakeholders to support integrated program delivery.

  • Develop and implement organizational change management strategies that promote stakeholder readiness, adoption, and cultural alignment.

  • Engage senior leadership and institutional stakeholders to align governance models, business processes, and technology outcomes.

  • Monitor program performance, manage risks and dependencies, and support the achievement of intended transformation outcomes.

4. Team and Vendor Leadership

The team will bring together IT and business professionals, matrixed resources, external consultants, and technology partners to support the successful execution of McGill's digital transformation initiatives.

Key responsibilities will include:

  • Build and maintain a high-performing, collaborative, and multidisciplinary team with the capabilities required to deliver digital transformation.

  • Provide leadership, mentorship, and professional development to team members.

  • Coordinate matrixed staff and external consultants involved in transformation initiatives.

  • Manage relationships with technology vendors and external partners to ensure timely, cost-effective, and high-quality delivery of technology solutions.

  • Foster collaboration, accountability, and knowledge sharing across internal teams and external delivery partners.

 

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