ISS is now located in Brown Bldg., Suite 4100.
ISS is open Mondays to Fridays, 10am - 4pm both in-person and virtually.
General information
McGill's International Student Health Insurance Plan is compulsory for all international students, except in rare situations where exemptions may be granted.
Your health insurance coverage may be cancelled if you:
Reasons for cancelling:
1. Graduation from McGill
Please visit the Newly Graduated Students section to understand the international health insurance coverage upon your graduation from McGill.
2. Withdrawal from McGill/Inactive status
- If you withdraw from McGill or your status at McGill becomes inactive, your coverage will end and your student account will be adjusted to include a term-based pro-rated refund of your insurance premiums.
- If the date of your withdrawal is:
- Before the Registrar's Web withdrawal deadline: You will receive a full prorated refund of insurance premiums paid.
- After the Registrar's Web withdrawal deadline: You will receive a partial refund.
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Please note that if any claims were made during the term in which you withdraw, we will not be able to process a refund for that term.
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If you have been granted a leave of absence, please check with your faculty to determine how your status will be affected.
For information on withdrawal deadlines, please visit McGill's Withdrawal website.
3. Permanent resident status
- If you become a Canadian permanent resident in a given term you will be eligible for a refund for the future term(s) within the current academic year.
- In order for your coverage to be adjusted, you must send your record of landing and/or your Québec Medicare card (RAMQ)/letter to us, through the International Health Insurance Portal.