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Activate Your Coverage

NEW WINTER 2023 students:

New students can activate their International Health Insurance Plan (IHI) between December 1st and January 31st. During February, those who have not activated their IHI coverage will have their IHI plan activated automatically to the default SINGLE coverage. This enables the student to make claims, register for Medavie Blue Cross and Maple apps. 

​To activate your International Health Insurance Plan:

  1. The student must be registered for classes {for at least 24 hours for new students} 
  2. Access Minerva ⇒ Student⇒ International Student Health Insurance Coverage Form and select Confirm coverage from the drop-down menu.

From August 1 for returning and newly-admitted students in the Fall semester
From December 1 for newly-admitted students in the Winter semester
From April 1 for newly-admitted students in the Summer semester

Following the activation of the IHI contract, students can view, save and print an electronic version of the IHI card on their mobile devices or computer.

The print button will appear immediately upon activation. You can print or show the electronic version on your mobile device when accessing the Student Wellness Hub and Hospitals in Montreal.

NEW STUDENTS: 

Your coverage becomes effective on January 1st or the date on which you arrive to Canada. Please note, new students get 2 complimentary weeks of coverage (beginning December 15th) if they are in Canada before January 1st and in case they need to seek urgent medical care.

If you will be arriving in Canada earlier than December 15th, you must have private medical health insurance coverage. If you do not have an already existing travel plan and you have arrived in Canada before December 15th, we strongly recommend having private medical health insurance coverage. If you do not have an already existing travel plan and you have arrived in Canada you may buy a visitor’s health insurance plan from Québec Blue Cross. Their hours of operation are from 8h to 18h, Monday to Friday. You may obtain a quote online or by calling 1-888-822-5383.

Adding Dependents:

You can add your dependent spouse or children to the IHI plan on Minerva between December 1st and January 31st. Before requesting to add your children to the IHI plan, please note, as of September 22nd, 2021 all accompanying children (less than 18 years old) of international students and minor students are eligible for Quebec’s Health Insurance Plan - Régie de l'assurance maladie du Québec(RAMQ)If your child is covered under the RAMQ plan, you do not need to add them to IHI coverage. You are still eligible keep or add your children to the IHI plan as your dependents. For more information, please visit our Adding Dependents page.

eCLAIMS:

You can submit your medical claims made in Canada using the Medavie Blue Cross App or Medavie Blue Cross portal. New students: Please wait to sign up for the Medavie Blue Cross App until you have arrived in Canada and 7 business days after confirming your IHI contract. Please follow the instructions to sign-up on the e-claims website.

Maple Virtual Care:

Medavie Blue Cross has collaborated with Maple, Canada’s leading virtual care provider that allows you to connect with Canadian doctors for online medical care from your phone, tablet or computer. Maple’s online medical consultations and memberships are covered by the IHI plan. Since you can only use Maple platform if you are physically in Canada, please wait to sign up for it until your arrival in Canada and 7 business days after confirming your IHI contract.

Please wait at least 7 business days after activating your plan on Minerva to sign-up for Medavie Blue Cross and Maple apps in order to make your claims using your mobile device and obtain reimbursement within 72 hours.

***IMPORTANT***Please review the following IHI contract disclaimers:

End of Coverage as a result of student's registration changes

  • In order to be eligible to use the International Health Insurance contract and make claims, you must be a student registered (an actively/currently enrolled student) at McGill University and you must pay* for the coverage.
  • Any changes that affect your registration status at McGill University, such as Admission Deferral, University Withdrawal, Registration Gap or Leave of Absence in any given term or any other kind of absence of registration, may result in the automatic cancellation of your McGill’s International Health Insurance plan.
  • It is your responsibility to notify ISS immediately of any changes in your registration status, in order to comprehend the impact this change might have on your eligibility to use the McGill’s International Health Insurance contract.
  • It is your responsibility to reimburse any claims to Medavie Blue Cross made after the change to your registration status.

Maternity benefits disclaimer:

Maternity benefits extend to you and your spouse if you re-register and were already covered under the Insurance Plan for McGill University International Students or if you or your spouse were previously insured by a benefit from a group insurance plan offered by a recognized Canadian education during the previous academic year.

If you or your spouse were not insured during the previous academic year, maternity benefits are insured if normal delivery takes place during the first 30 weeks following initial registration in the plan up to a maximum of $10,000. The 30-week limitation does not apply in case of a miscarriage or early delivery, as long as conception occurred during the first 6 weeks immediately prior to or subsequent to registration.

Dependent disclaimer:

Please note that:

  • If you are a returning student, it is your responsibility to add your dependents to your IHI plan every year when activating your coverage. If you do not activate your coverage on Minerva at the beginning of each academic year, your coverage will automatically be activated to SINGLE, therefore leaving your dependents without coverage. 
  • It is your responsibility to make necessary changes to your health coverage as dependents join you in Canada.
  • Your dependent children (under 18 years old) are eligible to be covered under the RAMQ plan, whether they were born inside or outside of Canada.

For any questions about the above disclaimers, please do not hesitate to international.health [at] mcgill.ca (contact us)

In addition to the information above, please also review ISS' FAQs page.

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