RESOLVED: Workday–Banner–PDC Integration Issue
IT is currently investigating an issue affecting the Workday–Banner–PDC integration. This incident is impacting multiple integrations using McGill Enterprise Integration Services (MEIS), including WorkDay (PDC, FOAPAL, HIRE), Banner, ClockWork, Maximo, NetMan, DestinyOne, Fusion Integrations.
Users may experience delays or failures in data processing and synchronization between affected systems.
Beats Headphones Contest - IT Services Student AI Experience Survey
La version française suit.
New term, new chance to share your thoughts! The Student AI Experience Survey is now open to all McGill students for a chance to win a pair of Beats wireless noise cancelling headphones (in the colour grey).
RESOLVED: Some WMS sites offline
Updated message - June 23, 2026 at 12:00 p.m.
This incident has been resolved.
Original message:
We are currently aware of an issue affecting access to some WMS sites. Some users may experience sites not loading at all. We are actively investigating the outage. Thank you for your patience.
myProgress (Degree Works Advising) scheduled downtime June 13-14
Due to scheduled maintenance myProgress (Degree Works Advising) will be unavailable from Saturday June 13 to Sunday June 14.
Resolved: Minerva currently unavailable
Minerva is currently unavailable. Users attempting to access the site may encounter a "Site Unavailable" message. There is currently no workaround available. Our team is investigating the issue and working to restore service as quickly as possible.
IT Digital Transformation: People, not microchips
Digital transformation is about more than bits, bytes, and microchips. Discover how McGill is building better digital experiences for its community.
Watch the video Voir la vidéoMMP unavailable April 24 - May 1 at 9 a.m.
Due to year-end activities, MMP will be unavailable from Friday, April 24, at 5:00 p.m. to Friday, May 1st, at 9:00 a.m.
RESOLVED: McGill websites loading slowly for users off campus
Update (April 13, 2026): This issue is now resolved.
Original announcement (published Friday, April 10, 2026): McGill websites are loading very slowly for users off campus due to a technical issue. McGill users are advised to use the Virtual Private Network (VPN) until this is resolved.
We thank you for your patience.
IT Services' 2025 Annual Report now available!
IT Services strives to “create seamless and engaging digital experiences” for the McGill community.
From tools that help students succeed to infrastructure upgrades and security enhancements, read the 2025 IT Services’ Annual Report to discover how we’re driving innovation and supporting students, faculty, and staff.
Wi-Fi network: Action required to renew certificates for Windows, iOS and MacOS devices
On the morning of Thursday, April 2nd, IT Services will renew the security certificate that secures authentication to McGill's wpa.mcgill.ca, eduroam, cusm-muhc.mcgill.ca, and wpa.bus.mcgill.ca Wi-Fi networks.
This certificate allows you to sign on to the Wi-Fi network securely.
Some Android and Windows devices, as well as all iOS/MacOS devices will display a message prompting users to accept the new certificate.
Ordering of HP computers Suspended Until Further Notice / Commandes d’ordinateurs HP suspendues jusqu’à nouvel avis
This is an update on the situation shared in recent announcements to the McGill community related to the availability of key computer components. It has become increasingly difficult to purchase computer equipment.
McGill App retired as of May 4, 2026 / Application McGill retirée depuis le 4 mai 2026.
As part of our ongoing efforts to improve and streamline McGill’s digital experience, the McGill app was retired on May 4, 2026.
RESOLVED: Workday service disruption
UPDATED Feb. 20, 2026, 14h58
Workday service has been restored. Thank you for your patience.
RESOLVED: Temporary Issue with Lenel Building Access
We are currently investigating a system-wide issue affecting Lenel building access for some students and postdoctoral fellows. Impacted individuals may find their building access is unexpectedly not working. This appears to be an access issue (not a card replacement issue).
Please do not replace your card unless you are specifically advised to do so. We are working to restore access as quickly as possible and will post updates as they become available.
Global computer equipment shortage: plan your purchases accordingly / Pénurie mondiale de matériel informatique : planifiez vos achats en conséquence
La version française suit.
A global situation will affect the cost and availability of computer equipment over the next few years.
Key computer components are becoming harder to source and more expensive. This is mainly because large cloud and AI providers are purchasing equipment in increasing volumes, leaving less availability for others.
Industry leaders are warning that:
