HP Computer Orders to Resume | Reprise des commandes d’ordinateurs HP
HP has informed us that they have resumed fulfilling orders for laptop and desktop computers. Purchase orders will be processed and delivered under the terms and conditions of the provincial contract.
As a result, MicroAge (McGill’s supplier for HP computers) is once again available in McGill MarketPlace (MMP), and HP orders may resume.
McGill responding to Global PHP Security Vulnerability
Dear members of the McGill community,
Like many institutions around the world, McGill is currently responding to a critical security vulnerability affecting PHP, a technology used to operate many websites globally. The University is assessing the situation to minimize service disruption.
RESOLVED: WMS file uploads are temporarily unavailable
Updated message - October 22, 2026: This incident has been resolved.
As of October 21, file uploads in the Web Management System (WMS) are temporarily unavailable.
This affects all file uploads, including images and documents uploaded by site managers and editors, as well as files submitted by users through webforms.
Wi-Fi network: Action required to renew certificates for Windows, iOS and MacOS devices
On the evening of Thursday, October 1, 2026, IT Services will renew the security certificate that secures authentication to McGill's wpa.mcgill.ca, wpa.bus.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks.
This certificate allows you to sign on to the Wi-Fi network securely.
Beats Headphones Contest - IT Services Student AI Experience Survey
La version française suit.
New term, new chance to share your thoughts! The Student AI Experience Survey is now open to all McGill students for a chance to win a pair of Beats wireless noise cancelling headphones (in the colour grey).
New pick-up locations for IT equipment loans
New pick-up locations for IT equipment loansTo provide more flexibility and convenience, we’ve added new pick-up locations for IT equipment loans (formerly Audiovisual loans).
Equipment can now be picked up by appointment at more locations across campus.
myProgress (Degree Works Advising) scheduled downtime June 13-14
Due to scheduled maintenance myProgress (Degree Works Advising) will be unavailable from Saturday June 13 to Sunday June 14.
Resolved: Minerva currently unavailable
Minerva is currently unavailable. Users attempting to access the site may encounter a "Site Unavailable" message. There is currently no workaround available. Our team is investigating the issue and working to restore service as quickly as possible.
IT Digital Transformation: People, not microchips
Digital transformation is about more than bits, bytes, and microchips. Discover how McGill is building better digital experiences for its community.
Watch the video Voir la vidéoMMP unavailable April 24 - May 1 at 9 a.m.
Due to year-end activities, MMP will be unavailable from Friday, April 24, at 5:00 p.m. to Friday, May 1st, at 9:00 a.m.
RESOLVED: McGill websites loading slowly for users off campus
Update (April 13, 2026): This issue is now resolved.
Original announcement (published Friday, April 10, 2026): McGill websites are loading very slowly for users off campus due to a technical issue. McGill users are advised to use the Virtual Private Network (VPN) until this is resolved.
We thank you for your patience.
IT Services' 2025 Annual Report now available!
IT Services strives to “create seamless and engaging digital experiences” for the McGill community.
From tools that help students succeed to infrastructure upgrades and security enhancements, read the 2025 IT Services’ Annual Report to discover how we’re driving innovation and supporting students, faculty, and staff.
Ordering of HP computers Suspended Until Further Notice / Commandes d’ordinateurs HP suspendues jusqu’à nouvel avis
This is an update on the situation shared in recent announcements to the McGill community related to the availability of key computer components. It has become increasingly difficult to purchase computer equipment.
McGill App retired as of May 4, 2026 / Application McGill retirée depuis le 4 mai 2026.
As part of our ongoing efforts to improve and streamline McGill’s digital experience, the McGill app was retired on May 4, 2026.
Global computer equipment shortage: plan your purchases accordingly / Pénurie mondiale de matériel informatique : planifiez vos achats en conséquence
La version française suit.
A global situation will affect the cost and availability of computer equipment over the next few years.
Key computer components are becoming harder to source and more expensive. This is mainly because large cloud and AI providers are purchasing equipment in increasing volumes, leaving less availability for others.
Industry leaders are warning that:
