RESOLVED: Temporary Issue with Lenel Building Access
We are currently investigating a system-wide issue affecting Lenel building access for some students and postdoctoral fellows. Impacted individuals may find their building access is unexpectedly not working. This appears to be an access issue (not a card replacement issue).
Please do not replace your card unless you are specifically advised to do so. We are working to restore access as quickly as possible and will post updates as they become available.
Global computer equipment shortage: plan your purchases accordingly / Pénurie mondiale de matériel informatique : planifiez vos achats en conséquence
La version française suit.
A global situation will affect the cost and availability of computer equipment over the next few years.
Key computer components are becoming harder to source and more expensive. This is mainly because large cloud and AI providers are purchasing equipment in increasing volumes, leaving less availability for others.
Industry leaders are warning that:
RESOLVED: Minerva waitlists restored
Due to an unexpected system issue, the Minerva waitlists were inadvertently cleared. IT Services and Enrolment Services have resolved the situation, and waitlists are now functioning normally.
Thank you for your patience and understanding.
Teams update: the Files tab is being renamed Shared
As part of Microsoft’s latest Teams update, the Files tab (in channels and chats) is being renamed Shared. This change is being gradually rolled out. Some McGill users will see this change before others. For a little while, you may see both Files and Shared tabs across your Teams.
Phishing Alert: Staff and Student Employment
A phishing email is circulating among the McGill community. See details below. If you receive it, please do not interact with it.
If you have already filled out the Google Form associated with this email and submitted personal and financial information, including your McGill password
RESOLVED: Cloudflare outage disrupts access to some applications
Cloudflare is currently experiencing a widespread outage that may cause intermittent connectivity issues. Users attempting to access applications, including Phoenix and Maximo could encounter disruptions. Our teams are monitoring the situation closely and will provide updates as they become available.
New process for computer equipment purchases / Nouveau processus pour l’achat de matériel informatique
La version française suit.
There are important changes to how staff and faculty can purchase computer equipment.
Report suspicious emails from your McGill Inbox
You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you’re using the desktop app, mobile app, or Outlook on the web.
New lock screen image on McGill-managed computers
French follows...
We are excited to announce a new look coming to the Windows lock screen on computers managed by IT Customer Services (ICS).
Changes to IT Services equipment loans – What you need to know.
McGill’s IT Services equipment loans will be reduced to better reflect current needs and available resources. Starting August 18, 2025, only a limited selection of commonly borrowed equipment will remain available: laptops and wireless microphones.
This initiative supports efforts to optimize resources and modernize services in line with Horizon McGill.
Update concerning Workday and data security
Workday has informed us of a phishing campaign that targeted many large organizations, including Workday. This led to unauthorized access to one of their third-party platforms, Workday’s Customer Relationship Management (CRM) software. There is no indication that McGill employees’ personal information and HR related information stored in McGill's Workday system were accessed during this incident.
Phishing Alert: Fake file-sharing phishing campaign directing to fake portal sites
A phishing email is circulating among the McGill community. See details below. If you receive it, please do not interact with it.
If you have already interacted with this email (such as clicking a link or submitting personal information, including your McGill password):
Ban of DeepSeek on McGill devices / Interdiction d'utilisation de DeepSeek sur les appareils de McGill
This message is published on behalf of Paul Chamberland, Chief Information Officer & Associate Vice-Principal IT Services. / Ce message publié au nom de Paul Chamberland, Dirigeant Principal de l’Information & Vice-recteur associé, Service des TI.
Le français suit.
Dear members of the McGill community,
Have you spotted these clues in your McGill email?
Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your McGill email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.
Keep an eye out for: phishing safety tips
Learn how to use Copilot AI module now on myCourses
Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more. Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you’ll be well-equipped to use Copilot productively and responsibly.
