Resource Account Information Drop-In Sessions for Sponsors
Hello,
The IT Services team has created 10 information drop-in sessions for the resource account sponsor community to ask any questions they may have regarding their respective account(s) and about the process moving forward, whether your respective account(s) should remain active, deactivated, transferred to a shared mailbox account, or transitioned to another type of non-personal account.
myCourses: Processing delays in course enrolment and unenrolment
An issue affecting myCourses is causing processing delays with course enrolment and unenrolment. Users may not immediately see their updated enrolment records on myCourses.
We thank you for your patience while we work to resolve the issue.
Staff and student versions of It Takes All of Us will be available in myCourses
An updated version of It Takes All of Us for all students, staff, and faculty will be live and available in myCourses as of January 30, 2023. More details: https://www.mcgill.ca/sv-education/
Free cloud storage for students via Microsoft OneDrive
Did you know... McGill students have access to 20 GB FREE personal file space on OneDrive, Microsoft’s cloud file storage component of the Office 365 package.
Important: New OneDrive storage capacity
Please note that students receive 20GB of storage for McGill's OneDrive as well as 20GB storage for McGill's email (Outlook).
Updates to McGill’s anti-virus software: Messages displayed on Windows machines during scheduled update
McGill-managed desktop and laptop Windows computers will receive an important security update beginning on October 31, 2022. Cisco Secure Endpoint, McGill’s antivirus software, will receive its regularly scheduled, monthly update. The process to update all affected machines will take approximately 2 weeks.
FAMIS access now on containment site as of June 15, 2022
As of June Wednesday, June 15, 2022 McGill's Facilities and Space Maintenance System, FAMIS will only be accessible through a remote connection to a secure "containment" environment. This is necessary because FAMIS only runs in Internet Explorer, which is no longer supported by Microsoft.
uPrint price increase as of May 1, 2022
As of May 1, 2022, the price of printing impressions (print and copies) using the uPrint service will be increased to the following:
From:
Black and white impressions: $0.07/per impression Colour impressions: $0.23/per impressionTo: (for all paper sizes)
McGill’s Student Directory to be decommissioned on May 30, 2022
McGill’s Student Directory, where students can choose to share their contact information with their fellow students or the community at large, will be decommissioned as of May 30, 2022. If you are a student whose information is listed in the directory, no action is required on your part.
UPDATED: Wired and wireless connectivity issues at 5100 de Maisonneuve
Update (March 30, 2022)
The wired network outage at 5100 de Maisonneuve reported last week is ongoing. We have learned that the issue was caused by a fire in the manhole, which damaged the fiber cable. Emergency teams from the City of Montreal are on site and we hope to be able to resolve the issue by early next week once their work is complete. Check back here for status updates.
Original message (March 23, 2022)
Tips to avoid issues with Zoom recordings
Tips for all McGill If you are signing into Zoom directly, go to https://mcgill.zoom.us - If you are not accessing Zoom through myCourses (recommended method), be sure to sign into McGill's zoom site with your McGill Username and Password, not the general Zoom.us site. Tips for instructors Automatically record meeting in the cloud - It may seem obvious, b
Introducing Gartner Technical Resource Library
In line with our strategic goal to be a first-class learning organization, McGill has engaged with Gartner, an industry-leading research and advisory service, to deepen and expand our insight into IT industry best practices and trends. We are pleased to announce that all members of the McGill community (administrative staff, academic staff, researchers, students) now have access to this Gartner resource.
UPDATE: myMcGill portal relocated
The myMcGill portal is now located at mcgill.ca/mymcgill. For details, please see the full announcement.
Original announcements: December 7, 2021
