Maintenance will be performed on McGill's email infrastructure on Tuesday, November 26, from 9:00 am to 10:00 am. During this period there will be no disruption to email service. However, for anyone whose email address is changed or added during this period, there may be a delay in receiving email from outside McGill.
The McGill Software site (www.mcgill.ca/software) will be unavailable due to maintenance on Tuesday, November 23, 2013 for approximately 2 hours starting at 7 am.
The PC renewal program is an initiative to retire outdated computers and update McGill's computer fleet to meet the University's ongoing computing needs. Due to financial constraints, this program has had limited funding for the last two years.
There will be a brief 10 to 15 minute interruption of VPN service on Tuesday, November 19 starting at 7:00 am.
- If you have already established a VPN connection before the maintenance begins, you should remain connected.
- However, you will not be able to start a VPN session during the maintenance period.
We apologize for any inconvenience this may cause.
A phishing attempt is circulating with the Subject line: "New Library System", and Sender: "McGill University Library". A sample email is shown below.
Maintenance will be performed on surveys.mcgill.ca (Limesurvey) on Monday, November 18 between 7:30-8:30am. During this maintenance period all hosted surveys will be unavailable.
Minerva, Banner and uApply (the Graduate Admissions System) will be unavailable from Friday, December 27th 7am to Saturday December 28th 7pm, in order to implement the Bi-Weekly Payroll changes.
An email is currently circulating with a password-protected .ZIP file as an attachment. A sample of this email is shown below.
Please delete this email immediately! It does NOT come from a McGill source.
Adobe Connect (web-based videoconferencing sytem) will be unavailable on November 11, 2013 at 9:00 am for approximately 3 hours. We apologize for the inconvenience.
In Fall 2013, IT Services changed its approach to providing technological support to classrooms with the goal of improving the efficacy of our service. We now are able to dispatch 25 additional technicians (21 downtown and 4 at Macdonald campus), from 10 different locations (as opposed to one location on the downtown campus), to provide live assistance when the problem is not solvable through a telephone consultation.