Exams – Conflicts, Deferrals, and Rereads

Exams – Conflicts, Deferrals, and Rereads

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Exam Conflicts

If you have a legitimate scheduling conflict during final exams, you must submit an Exam Conflict Form with supporting documentation at least one month before the start of the final exam period. Late submissions will not be accepted. 


If you have a mid-term exam and you need to reschedule it due to religious observance, a business-related issue or a scheduling conflict, please submit the Mid Term Conflict Form along with any supporting documentation to Client Services at least 2 weeks prior to the date of the scheduled mid-term exam(s).


Students who miss a mid-term exam(s) due to medical reasons must complete and submit the Mid Term Conflict Form with supporting documentation within 2 business days of the date of the missed mid-term exam(s).



Deferrals for exams are granted only under exceptional circumstances. If you were unable to write your exams due to health or any other justifiable reasons, you must:

  • Apply for a deferred exam via Minerva, and then submit your supporting documentation to Client Services no later than 10 working days following the original exam date.
  • If you cannot access Minerva, please contact Client Services.
  • Please Note : If your request is approved, exams are scheduled during the next exam period.

Summer Term Deferrals:

For the Summer session, you cannot request an exam deferral in Minerva. You must complete this form: PDF icon Exam Deferral Form and submit it to Client Services.


If you are approved to defer your exam, you will receive an “L” on your transcript. If the deferred exam is not written as scheduled, the “L” grade will be changed to a “J”.  


Deferrals for English and French Language programs

Requests for exam deferrals for the English and French Language programs cannot be made using Minerva. Instead, you must complete this form: PDF icon Request for Final Exam Deferral for English or French Language Programs (form in English)  and submit it to Client Services.


For information on exam rereads, please see Verification and Rereads.



Client Services
+1 514-398-6200
680 Sherbrooke Street West, Suite 1199 Montreal, Quebec, Canada H3A 3R1
Hours of Operation


Client Services continues to provide essential services remotely during this period to assist you. We are doing our best to attend to your inquiries on a timely basis, however, please be patient as some services may take more time than usual. 

During the period of  September 1, 2021 to May 30, 2022 please note our hours of operation:

Monday to Thursday: 9:00 a.m. - 5:00 p.m.

Friday: 9:00 a.m. 4:30 p.m.

Stay Healthy and Keep Safe.

The Client Services team

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