The Chamber of Commerce of Metropolitan Montreal hosted a Strategic Forum of Retail Trade with the goal to highlight how the COVID-19 crisis is shaking up the Quebec retail sector. This forum allowed key players in retail to take stock of the current transformations and consider courses of action to innovate and relaunch the retail trade in a sustainable manner.
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Historically, December yields the largest profits for retailers, who are accustomed to ramping up their year-end operations to keep pace with the hustle and bustle of holiday shopping. This December, however, is a different story.
As the recent surge of the COVID-19 pandemic forces businesses across Canada to close their doors once again, retailers must adapt to survive.
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The second wave of the COVID-19 pandemic has forced thousands of retailers across Canada to shut their doors during the holiday season. Some will never open them again. Anwar White, Program Director, Master of Management in Retailing, puts the struggle that retailers are facing into context and points to a silver lining.
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Anwar White, Program Director of the Master of Management in Retailing, weighs in on current shopping trends in Quebec as the COVID-19 pandemic casts a shadow over the holiday season. From a growing trend toward e-commerce to in-store pickup, shoppers seek a balance between health concerns and convenience as they adapt their holiday plans to a new reality.
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Professor Saibal Ray weighs in on the strategies that will propel retailers to success in a post-pandemic landscape where the optimal customer experience is a frictionless experience. As the academic director of the Bensadoun School of Retail Management, Prof. Ray oversees the newly launched Master of Management in Retailing and the upcoming opening of a retail innovation lab that will give customers a glimpse of the future of retail.
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Are malls on their way out? Charles de Brabant, the Executive Director of the Bensadoun School of Retail Management, joins the debate about the future of the traditional shopping centre in a rapidly evolving retail landscape.
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The Desautels Faculty of Management congratulates Elliot Lifson, C.M., Professor of Practice in the Strategy and Organization area, on his appointment to the prestigious Order of Canada for his extraordinary contributions to the Canadian apparel industry and service to the greater community. Prof. Lifson, who joined the Desautels Faculty in 2005, serves as the Vice-Chairman of Vêtements Peerless Clothing Inc. and President of the Canadian Apparel Federation.
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As the pandemic continues to strain local businesses, a greater percentage of Quebecers has stepped in to keep them afloat. Charles de Brabant, Executive Director of the McGill University Bensadoun School of Retail Management, weighs in on what to expect from shoppers this holiday season.
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The retail industry is rapidly evolving under emerging technologies and shifting consumer demands. Discover how the new McGill-Bensadoun Master of Management in Retailing will prepare the next generation of retail leaders to shape the future of this exciting, in-demand industry.
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Struggling Montreal retailers hope to build a critical mass of shoppers downtown through offering traditional Black Friday sales and events for multiple days, even up to a month in some stores. Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management, weighs in on their Hail Mary strategy.
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Anwar White, Program Director of the Master of Management in Retailing (MMR), weighs in on the efforts of leading retailers to capture the attention of consumers during the holidays. He explains why an omnichannel engagement is critical to driving sales as the COVID-19 pandemic continues to shake up the retail landscape, and why the MMR is ideal for budding retail leaders.
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As technology shifts further toward AI technologies, the COVID-19 pandemic has reminded us that human qualities remain essential in business. Charles de Brabant, Executive Director of the Bensadoun School of Retail Management, says that in retail, you must find the balance between data and human experience.
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The new Master of Management in Retailing (MMR) program is the latest offering by the Bensadoun School of Retail Management (BSRM) at McGill University.
Yu Ma, Academic Director, and Anwar White, Program Director, discuss the MMR program ahead of its launch in fall 2021.
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Calling retail leaders of the future: McGill University’s Bensadoun School of Retail Management is launching a unique Master of Management in Retailing (MMR) designed to equip students with the tools they need to thrive in the rapidly evolving post-COVID retail industry.
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On September 30, 2020, Quebec announced that Montreal’s COVID alert system would be upgraded to red, with various businesses forced to close their doors for an initial 28-day period. If Quebec cannot get cases under control before then, businesses may be hit with extended closures.