Êtes-vous francophone? Vous pouvez accéder aux services en français au Pôle.
Are you francophone? You can access services in French at the Hub.
Needing or wanting help is completely normal, and reaching out is the first step to feeling better. All our services are free to full-time and part-time students who have paid their Student Services fee and are covered by insurance. You must be physically located in the province of Quebec at the time of your appointment to meet with our clinicians. This is due to restrictions imposed by various professional orders who license our clinicians to practice in certain jurisdictions.
Please always have your McGill ID and up-to-date insurance card readily available. The Hub accepts provincial, Blue Cross, CIDA, CIGNA, COWAN and Great-West Life insurance.
Do you have a medical question? You can make a telephone appointment with a member of our nursing team. To make an appointment, call us at 514-398-6017 (Monday-Friday, 10am–12:30pm and 2pm–3:30pm).
Hours
To best serve your needs, the Student Wellness Hub is offering some in-person appointments on Mondays, Tuesdays, Wednesdays, and Thursdays. There are no drop-ins. Call 514-398-6017 for more information.
Some of our services are still available by phone or online; you can find a list of virtual services on our How to Access Services page.
Fees
There are associated fees at the Hub, including for cancelling an appointment without adequate notice, as well as requests for documentation and other administrative tasks.
See the full list of fees for services at the Hub 
here.
Note that if your appointment is on Monday, you must cancel on Friday to avoid paying the fee.
Confidentiality and Release of Information
All information and forms also apply to the Macdonald campus clinic.
All information shared with and obtained by McGill clinicians is strictly confidential. It can only be released to anyone (including family) if:
- You give written permission
- A minor is being abused
- You/someone else is in immediate danger
- Or otherwise when required by law
If you'd like a copy of documentation from your file, please complete an Authorization to Release of Information form (in English or in French).
You may receive requested documents by fax or mail.
Requests will be fulfilled within 30 days. Please note that recent test results may have a longer delay than other requests.
Have Comments?
If you've accessed care at the Student Wellness Hub, we'd love to hear from you! All feedback is confidential.
