Student Services is here for you!

McGill offers a wide variety of services to support student success and well-being. Due to the COVID-19 alert level in Montreal, some of our services will return to remote delivery until further notice. For details, click visit the "How to Access Student Services" page. In all cases, access is by appointment only, so please contact us for an appointment.

Coronavirus Updates How to Access Student Services Remote Student Life Portal


 

Access Care

Êtes-vous francophone? Vous pouvez accéder aux services en français au Pôle.
Are you francophone? You can access services in French at the Hub.

Needing or wanting help is completely normal, and reaching out is the first step to feeling better. All our services are free to full-time and part-time students who have paid their Student Services fee and are covered by insurance. You must be physically located in the province of Quebec at the time of your appointment to meet with our clinicians. This is due to restrictions imposed by various professional orders who license our clinicians to practice in certain jurisdictions.

Please always have your McGill ID and up-to-date insurance card readily available. The Hub accepts provincial, Blue Cross, CIDA, CIGNA, COWAN and Great-West Life insurance.

Do you have a medical question? You can make a telephone appointment with a member of our nursing team. To make an appointment, call us at 514-398-6017 (Monday-Friday, 10am­–12:30pm and 2pm–3:30pm).


Hours

The Student Wellness Hub is offering limited in-person appointments on Mondays and Thursdays. You must first complete a virtual appointment to come in person; there will be no drop-ins available. Call 514-398-6017 for more information.

Many of our services are still available by phone or online; you can find a list of virtual services on our Access Remote Services page. 


Fees

There are associated fees at the Hub, including for cancelling an appointment without adequate notice, as well as requests for documentation and other administrative tasks.

See the full list of fees for services at the Hub PDF icon here.

Note that if your appointment is on Monday, you must cancel on Friday to avoid paying the fee.


Confidentiality and Release of Information

Leaf iconAll information and forms also apply to the Macdonald campus clinic.

All information shared with and obtained by McGill clinicians is strictly confidential. It can only be released to anyone (including family) if: 

  • You give written permission 
  • A minor is being abused 
  • You/someone else is in immediate danger 
  • Or otherwise when required by law

If you'd like a copy of documentation from your file, please complete a Release of Information form (in PDF icon English or in PDF icon French) and submit it by fax, mail, or hub.clinic [at] mcgill.ca (subject: Release%20of%20Information%20request) (email).

You may receive requested documents by fax or mail. 

Requests will be fulfilled within 30 days. Please note that recent test results may have a longer delay than other requests.

Have Comments?

If you've accessed care at the Student Wellness Hub, we'd love to hear from you! All feedback is confidential.

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