Max Evans

Academic title(s): 

Assistant Professor

Contact Information
Phone: 
514-398-3367
Email address: 
max.evans [at] mcgill.ca
Degree(s): 
  • PhD in Information Studies (Knowledge Management), Faculty of Information, University of Toronto.
    • Thesis: Knowledge Sharing: An Empirical Study of the Role of Trust and Other Social-Cognitive Factors in an Organizational Setting
  • PhD Collaborative Program (PhD) in Knowledge Media Design, Knowledge Media Design Institute (KMDI), University of Toronto
  • Master's of Information Studies (MISt) - Information Systems Analysis and Design, Faculty of Information, University of Toronto
  • Master's of Information Studies (MISt) Collaborative Program in Knowledge Media Design, Knowledge Media Design Institute (KMDI), University of Toronto
  • Bachelor of Science (BS) in Marketing (International Business); Minor in Philosophy, Northern Illinois University
Professional activities: 
  • McGill University liaison, SLA (Special Libraries Association) Eastern Canada Chapter
  • Member, Journal of Knowledge Management Editorial Board
Research areas: 
Information & knowledge management
Knowledge continuity management & succession planning
Knowledge sharing (human, social & technological enablers)
Organizational trust & trust management
Tacit knowledge management
Current research: 
2017

Mitacs Globalink Research Award. Investigating Productive Uncertainty in Technological Intelligence Practices. PI/Primary Supervisor: Max Evans. Host Supervisor: Prof. Marie Coris. PhD Student: Jean Archambeault.

2017

Mitacs Globalink Research Internships. How can we transfer tacit knowledge? Principal Investigator/Supervisor: Max Evans. Student: Xiao Yang Zhong.

2016-2017

AGE-WELL. Networks of Centres of Excellence
 (NCE). Supporting our aging workforce: Design requirements for novel retiree continuity management support systems. Project Lead: Max Evans. Co-Lead: Karyn Moffatt. Network Investigator: Anthony Wensley.

2016-2017

SSHRC. Continuity Management: Towards a Holistic Framework for Capturing and Transitioning Inter-generational Information and Knowledge. Principal Investigator: Max Evans, Social Sciences and Humanities Development Grants Program. Social Sciences and Humanities Research Council

2013-2016

McGill Start-Up Funds. What does Knowledge Look Like? Principal Investigator: M. Max Evans

2013–2015

Knowledge Media Design Institute & the Institute of Communication, Culture and Information Technology, University of Toronto. Global Knowledge Survey. Principal Investigator: Peter Heisig, STC, Leeds University Business School

2009-2011

SSHRCC. Information Seeking and Use in Early Warning. Principal Investigator: Chun Wei Choo, University of Toronto

2007-2008

SSHRCC. Information Seeking and Use in Group Knowledge Work. Principal Investigator: Chun Wei Choo, University of Toronto

 
Selected publications: 

Forthcoming Journal Publications

Evans, M.M., Frissen, I. & Choo, C.W. (In Review). The strength of trust over ties: Investigating the relationships between trustworthiness and tie-strength in effective knowledge sharing. (JKM-07-2018-0425). Journal of Knowledge Management

Bowen, T., & Evans, M.M. (In Revision). Visual metaphors and shared understanding in the graphic representations of the abstract concept of knowledge. Metaphor and Symbol 

Articles in Peer Reviewed Journals

Evans, M.M., Frissen, I., & Wensley, A. (2018). Organizational information and knowledge sharing: Uncovering mediating effects of perceived trustworthiness using the PROCESS approach. Journal of Information and Knowledge Management, 17(1), Article: 1850001.

Bowen, T., & Evans, M.M. (2018). What does knowledge look like? Interpreting diagrams as contemporary hieroglyphics. Visual Communication, 1470357218775127. [Forthcoming in Print - Issue 18(2), May 2019]

de Geofroy, Z., & Evans, M.M. (2017). Are emotionally intelligent employees less likely to hide knowledge?. Knowledge and Process Management, 24(2), 81-95. doi:10.1002/kpm.1532.

Vernon, N., Evans, M.M., & Frissen, I. (2016). The relationship between dimensions of personality and library anxiety in graduate students. Education for Information, 32, 397-410. [Featured Article in the February 2017 issue of Informed Librarian Online: www.informedlibrarian.com]

Evans, M.M., Wensley, A.K.P., & Frissen, I. (2015). The mediating effects of trustworthiness on social-cognitive factors and knowledge sharing in a large professional service firm. Electronic Journal of Knowledge Management, 13(3), 240-254.

Bowen, T., & Evans, M.M. (2015). What does knowledge look like? Drawing as a means of knowledge representation and knowledge construction. Education for Information, 31(2014/2015), 53-72. doi: 10.3233/EFI-150947 [Featured Article in the January 2016 issue of Informed Librarian Online: www.informedlibrarian.com]

Evans, M.M., Dalkir, K., Bidian, C. (2014). A Holistic View of the Knowledge Life Cycle: The knowledge management cycle (KMC) model. Electronic Journal of Knowledge Management, 12(2), 85-97.

Evans, M.M. (2013). Is trust the most important factor influencing knowledge sharing in organisations? Journal of Information and Knowledge Management, 12(4), 1350038.

Evans, M.M., & Alleyne, J. (2009). The concept of knowledge in KM: A knowledge domain process model applied to inter-professional care. Knowledge and Process Management, 16(4), 147-161.

Evans, M.M., & Wensley, A.K.P. (2009). Predicting the influence of network structure on trust in knowledge communities: Addressing the interconnectedness of four network principles and trust. Electronic Journal of Knowledge Management, 7(1), 41-54.

Book Chapter

Evans, M.M., Dalkir, K., & Bidian, C. (2015). A holistic view of the knowledge life cycle: The knowledge management cycle (KMC) model. In K. Grant & K, J. Dumay J. (Eds.), Leading issues in knowledge management: Volume 2 (47-72). Reading, UK: Academic Conferences and Publishing International Ltd. [Reprint] [Selected as a top paper from past issues of EJKM]

Peer Reviewed Conference Papers

Evans, M.M., Frissen, I., & Choo, C.W. (2018, September). The strength of strong ties you can trust: Re-examining the mediating role of trust in effective knowledge sharing. In Proceedings of the 19th European Conference on Knowledge Management (ECKM), (pp. TBD). Academic Conferences and Publishing International.

Bidian, C. & Evans, M.M. (2018, September) Examining Inter-Generational Knowledge Sharing and Technological Preferences. In Proceedings of the 19th European Conference on Knowledge Management (ECKM), (pp. TBD). Academic Conferences and Publishing International.

Bowen, T., & Evans, M.M. (2017, May). Visual Metaphors and shared understanding in the graphic representations of the abstract concept of knowledge. Paper presented at the 67th Annual Conference of the International Communication Association (ICA). ICA. https://convention2.allacademic.com/one/ica/ica17/index.php?cmd=Online+P...

de Geofroy, Z., & Evans, M.M. (2017, May/June). Emotional Intelligence (EI) Development for Information Professionals: Towards a Holistic EI Training Program. Presented at the 45th Annual Conference of the Canadian Association of Information Science (CAIS/ACSI) / Congress 2017. CAIS/ACSI. http://cais-acsi.ca/wp-content/uploads/2017/09/CAIS-ACSI2017_Program-Eng... [Extended Abstract, 1500 words]

Bowen, T., & Evans, M.M. (2016, October). What does Knowledge look like? Interpreting diagrams as contemporary hieroglyphics. Presented at the 48th Annual International Visual Literacy Association Conference (IVLA 2016). International Visual Literacy Association. http://ivla.org/conference2016/wp-content/uploads/2016/09/IVLA-Conferenc... [Abstract, 660 words]

Archambeault, J., Bidian, C., & Evans, M.M. (2015). Mapping knowledge domains to better forecast the future: Challenges at the National Research Council Canada. Presented at the 43rd Annual Conference of the Canadian Association of Information Science & 2nd Librarians’ Research Institute Symposium (CAIS/ACSI & LRI 2015). CAIS/ACSI. [Extended Abstract - 1500 words] https://journals.library.ualberta.ca/ojs.cais-acsi.ca/index.php/cais-asc...

Evans, M.M. (2015, April). Mediating effects of trust: Knowledge sharing in a large professional service firm. In Proceedings of the 7th European Conference on Intellectual Capital (ECIC 2015) (pp. 97-105). Academic Conferences International Limited.

Evans, M.M. (2013, November). Is trust the most important factor influencing knowledge sharing in organizations? Paper presented at the 9th International Conference on Knowledge Management (ICKM 2013). Association for Information Science & Technology (ASIS&T). [Selected as a top conference paper] http://www.asis.org/Conferences/ICKM/abstracts/198.html

Evans, M.M., & Ali, N. (2013, October). Bridging Knowledge Management Life Cycle Theory and Practice. In Proceedings of the International Conference on Intellectual Capital and Knowledge Management and Organisational Learning (ICICKM 2013) (pp. 156-165). Academic Conferences International Limited. [Selected as a top conference paper]

Evans, M.M., Wensley, A.P.K., & Choo, C.W. (2012, September). How shared language and shared vision motivate effective knowledge sharing behavior. In Proceedings of the 13th European Conference on Knowledge Management (ECKM) (Vol. 1, pp. 294-302). Academic Conferences International Limited.

Evans, M.M., & Wensley, A.P.K. (2008, September). The influence of network structure on trust: Addressing the interconnectedness of network principles and trust in communities of practice. In Proceedings of the 9th European Conference on Knowledge Management (ECKM 2008) (pp. 183-192). Academic Conferences Limited.

White Paper / Technical Report

Di Palma, P., Moffatt, K., & Evans, M.M. (2016, August). Supporting our ageing workforce: Competitor profiling and market analysis [White paper]. Retrieved from The Accessible Computing Technology (ACT) Research Group Lab: http://act.mcgill.ca/#

Evans, M.M. (2006). An evaluation of open source conversational technologies for enterprise use: Wikis and weblogs. Toronto: University of Toronto. 

Museum Exhibition

Evans, M.M. (2014, Oct., Nov. & Dec.). In [Knowledge] We Trust. Ontario Science Centre. Science Now! !dea Gallery, Toronto, ON Canada.

Thesis

Evans, M.M. (2012). Knowledge sharing: An empirical study of the role of trust and other social-cognitive factors in an organizational setting. Ph.D. Dissertation, University of Toronto, Toronto, Ontario. Supervisor: Chun Wei Choo Retrieved from https://tspace.library.utoronto.ca/bitstream/1807/35086/3/Evans_M_Max_20...

Selected talks and presentations: 

Presentations at Peer-Reviewed Conferences

de Geofroy, Z., & Evans, M.M. (2017, May/June). Emotional Intelligence (EI) Development for Information Professionals: Towards a Holistic EI Training Program. Extended abstract presented at the 45th Annual Conference of the Canadian Association of Information Science (CAIS/ACSI) / Congress 2017, Toronto, Ontario, Canada.

Bowen, T., & Evans, M.M. (2017, May). Visual Metaphors and shared understanding in the graphic representations of the abstract concept of knowledge. Paper presented at the 67th Annual Conference of the International Communication Association, San Diego, California, USA.

Evans, M.M. (2016, October). Supporting our aging workforce: Design requirements for novel retiree continuity management support systems. Research project presented at the 2nd Annual AGE-WELL Conference, Montreal, Quebec, Canada.

Bowen, T., & Evans, M.M. (2016, October). What does Knowledge look like? Interpreting diagrams as contemporary hieroglyphics. Research project presented at the 48th Annual International Visual Literacy Association Conference (IVLA 2016), Montreal, Quebec, Canada.

Archambeault, J., Bidian, C., & Evans, M.M. (2015, June). Mapping Knowledge Domains to Better Forecast the Future: Challenges at the National Research Council Canada. Presented extended abstract at the 43rd Annual Conference of the Canadian Association of Information Science & 2nd Librarians’ Research Institute Symposium (CAIS/ACSI & LRI 2015), Ottawa, Ontario, Canada.

Evans, M.M. (2015, April). Mediating effects of trust: Knowledge sharing in a large professional service firm. Paper presented at the 7th European Conference on Intellectual Capital (ECIC 2015), Cartagena, Spain.

von Appen, K., Klasnja, A., & Evans, M.M. (2015, April). In Knowledge We Trust. Lighting talk at MW2015: The annual conference of Museums and the Web 2015, Chicago, IL, USA. http://mw2015.museumsandtheweb.com/proposal/in-knowledge-we-trust/

Evans, M.M. (2013, November). Is trust the most important factor influencing knowledge sharing in organizations? Paper presented at the 9th International Conference on Knowledge Management (ICKM 2013), Montreal, Quebec, Canada.

Evans, M.M., & Ali, N. (2013, October). Bridging Knowledge Management Life Cycle Theory and Practice. Paper presented at the International Conference on Intellectual Capital and Knowledge Management and Organisational Learning (ICICKM 2013), Washington, DC, USA.

Evans, M.M., Wensley, A.K.P., & Choo, C.W. (2012, September). How shared language and shared vision motivate effective knowledge sharing behavior. Paper presented at the 13th European Conference on Knowledge Management (ECKM 2012), Cartagena, Spain.

Evans, M.M., & Wensley, A.K.P. (2008, September). The influence of network structure on trust: Addressing the interconnectedness of network principles and trust in Communities of Practice. Paper presented at the 9th European Conference on Knowledge Management (ECKM 2008), Southampton, UK.

Invited Talks to Public, Private or International Organizations

Evans, M.M. & Reale, P. (2017, October). The Art and Science of Communication. PCM Canada/Tiger Direct Business Lunch and Learn, Richmond Hill, Ontario, Canada.

Evans, M.M. (2016, September). Strategically assessing organizational networks: How social network principles govern trust, information, and knowledge sharing. 2016 Council on Information and Knowledge Management, Montreal, Quebec, Canada.

Evans, M.M. (2015, May). Strategically building your network: How social network principles govern trust and information sharing. Special Libraries Association (SLA) Eastern Canadian Chapter Day, Montreal, Quebec, Canada.

Evans, M.M. (2015, May). Trust everybody, but cut the cards: A look at trust in the organization. Toronto Knowledge Workers, Toronto, Ontario, Canada.

Evans, M.M. (2014, October). Knowledge Management (KM) and law firm culture: A look at trust and collaboration. Toronto-New York Legal Knowledge Management Summit, Toronto, Ontario, Canada.

Evans, M.M. (2013, October). Human factors in organizational knowledge sharing. Knowledge Workers Toronto, Toronto, Ontario, Canada.

Evans, M.M. (2013, February). Knowledge sharing behavior: An empirical study of the role of trust and other social and cognitive factors in an organizational setting. Toronto Knowledge Management Group at Miller Thomson, LLP, Toronto, Ontario, Canada.

Invited Talks at Conferences, Seminars, and Workshops

Evans, M.M. (2018). Knowledge sharing among musicians. CIRMMT Seminars@Lunchtime, Montreal, Quebec, Canada.

Evans, M.M. (2017, March). Behind the networking curtain: Governing principles of social networks. Limmud FSU Canada Horizons 2017 Conference, The Blue Mountains, Ontario, Canada.

Evans, M.M. (2017, March). Trust, but verify!? Why trust(ing someone) is complicated. Limmud FSU Canada Horizons 2017 Conference, The Blue Mountains, Ontario, Canada.

Evans, M.M. (2016, March). Strategically building your network. 2016 SIS-EBSI Information Studies Career Fair, Montreal, Quebec, Canada.

Evans, M.M. (2016, February). Invited to moderate a panel discussion of their invited speakers. 2016 InfoNexus Conference, Montreal, Quebec, Canada.

Evans, M.M. (2014, November). Trust, organizational culture, and knowledge-sharing. School of Information Studies Seminar Series, Montreal, Quebec, Canada.

Evans, M.M. (2012, April). Knowledge sharing behavior: An empirical study of the role of trust and other social-cognitive factors in an organizational setting. University of Toronto PhD Research Days at the iSchool, Toronto, Ontario, Canada.

Evans, M.M., & Alleyne, J. (2010, April). The concept of knowledge in KM: A knowledge domain process model applied to inter-professional care. In Process Research Talks by KMDI at the Brian Cantwell Smith Idea Exchange, Toronto, Ontario, Canada.

Evans, M.M. (2006, June). An evaluation of open source conversational technologies for enterprise use: Wikis and weblogs. 2006 Project Open Source / Open Access (Project OS|OA) at the University of Toronto, Toronto, Ontario, Canada.