Kimiz Dalkir

Academic title(s): 

Associate Professor

Contact Information
Email address: 
kimiz.dalkir [at]
  • PhD (Educational Technology), Concordia University. Thesis: Improving User Modeling via the Integration of Learner Characteristics and Learner Behaviour
  • MBA (Double Major: Management Science and Management Information Systems), McGill University
  • BSc (Biology: Human Genetics Specialization), McGill University
Graduate supervision: 
Professional activities: 
  • Graduate Program Director (Masters), School of Information Studies
  • SLA (Special Libraries Association)
  • SALT (Society for Applied Learning Technology)
  • Graduate Program Director Faculty representative, McGill APC (Academic Policy Committee)
Research areas: 
Collaboration success factors
Creativity & innovation management
Organizational learning & managing lessons learned
Preservation & transfer of expertise
Tacit knowledge management
Current research: 
2008-present SSHRC. Towards a theoretical model of sharing and preserving critical knowledge in a university
2007-2008 CEFRIO. Implementation of KM in parallel with healthcare reform in Quebec
2006-2008 CEFRIO. Collective learning processes within an organization: the case study of Oxfam-Quebec


Selected publications: 

Dalkir, K. (2011). Knowledge management theory and practice. Second Edition. Boston, MA: MIT Press.

Dalkir, K., and McIntyre, S. (2011). Measuring intangible assets: Assessing the impact of knowledge management in the S&T fight against terrorism. Chapter 8 in: Identifying, Measuring, and Valuing Knowledge-Based Intangible Assets: New Perspectives. IGI Global. V. Bélén (Ed.). Pages 156-176.

Dalkir, K. (2011), Measuring the impact of social media: connection, communication and collaboration. Chapter in Social knowledge: Using social media to know what you know. J.P. Girard and J. L. Girard (Eds). IGI Global Publishing. Pages 24-36.

Dalkir, K., and Mondou, E., (2011). An organizational learning odyssey: case study of an international aid agency. International Journal of Knowledge, Culture and Change Management , (10)9P.93-106.

Dalkir, K. (2010). La conintuité du savoir : préservation et transmission du savoir dans le secteur public. Télescope, 16(1) ; 146-167.

Lin, Y. and Dalkir, K. (2010). Factors affecting KM implementation in the Chinese community. International Journal of Knowledge Management, 6(1): 1-22.

Dalkir, K. (2009). Computer-mediated knowledge sharing. Chapter in E-Collaboration: Concepts, methodologies, tools and applications. Volume 1. N. Kock (Ed). Hershey, PA: Information Science Reference Publishing. Pages 48-66.

Dalkir, K. (2009). Organizational memory challenges faced by non-profit organizations: three case studies. J. Girard (Ed.) Building Organizational Memories: Will you know what you knew? IGI Global Publishing. pp.165-183.

Dalkir, K., Wiseman, E.,Shulha, M., and McIntyre, S. (2007). An intellectual capital valuation approach to a government organization. Management Decision, 45(9): pp. 1497-1509.

Grad, R., Pluyé, P., Hanley, J., Marlow, B., Macaulay, A., and Dalkir, K. (2007). Validation of a method to assess the impact of electronic knowledge resources on clinicians. Special eHealth issue. E-Service Journal, 5(2): 113-136.

Dalkir, K. (2007). The effective use of stories as vehicles of organizational Learning and cultural change: the case study of a utility company. The International Journal of Knowledge, Culture and Change Management, 7(11). Available at:

Dalkir, K. (2007) Characterization of knowledge sharing channels on the Internet. Chapter V in, “Building the Knowledge Society on the Internet: Making Value from Information Exchange” Ettore Bolisani (Editor). Idea Publishing Group. pp. 89-119.

Dalkir, K. "Visioning workshops for knowledge management: the role of concept analysis and its contribution to organizational intellectual capital." (Presentation) The World Congress on Intellectual Capital Management, Hamilton, Ontario, January 2003.

Dalkir, K. "How to stem the loss of intellectual capital: a three-tiered Approach." Proceedings, Fifth World Congress on Intellectual Capital Management, Hamilton, Ontario, January 2002.

Dalkir, K. and T. Garman. Storytelling as a means of sharing knowledge and bringing about organizational cultural change. Montreal: DMR Consulting, Inc., 2001.

Dalkir, K. Knowledge management best practice leaders: a DMR benchmarking study. Montreal: DMR Consulting, Inc., 2001.

Dalkir, K., P. Bergeron, and B. Guay. "La Gestion de connaissances et la retention du savoir-faire." Proceedings, Quebec Colloquium on Quality and Productivity, Quebec City, June 2001.