IT Services' 2025 Annual Report now available!

Published: 7 April 2026

IT Services strives to “create seamless and engaging digital experiences” for the McGill community. ...

Wi-Fi network: Action required to renew certificates for Windows, iOS and MacOS devices

Published: 1 April 2026

On the morning of Thursday, April 2nd, IT Services will renew the security certificate that secures authentication to McGill's wpa.mcgill.ca, eduroam, cusm-muhc.mcgill.ca, and wpa.bus.mcgill.ca Wi...

Ordering of HP computers Suspended Until Further Notice / Commandes d’ordinateurs HP suspendues jusqu’à nouvel avis

Published: 23 March 2026

This is an update on the situation shared in recent announcements to the McGill community related to the availability of key computer components. It has become increasingly difficult to purchase...

Retirement of the McGill App - May 4, 2026 / Retrait de l’application McGill – 4 mail 2026

Published: 19 March 2026

As part of our ongoing efforts to improve and streamline McGill’s digital experience, the McGill app will be retired on May 4, 2026....

RESOLVED: Workday service disruption

Published: 20 February 2026

UPDATED Feb. 20, 2026, 14h58 Workday service has been restored. Thank you for your patience.

RESOLVED: Temporary Issue with Lenel Building Access

Published: 17 February 2026

We are currently investigating a system-wide issue affecting Lenel building access for some students and postdoctoral fellows. Impacted individuals may find their building access is unexpectedly...

RESOLVED: Microsoft Teams Phone Issue: Outbound External PSTN Calls Unavailable

Published: 29 November 2024

We are currently experiencing an issue where outbound external calls from Microsoft Teams phone are not functioning. Our team is actively investigating the cause. Incoming calls and internal Teams...

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