ISS is available virtually and in-person Mondays-Fridays during business hours.

You can remain in Canada, even if your TRV has expired, as long as you have a valid status document (e.g. valid Study Permit, Work Permit, Visitor Record, or visitor stamp in your passport).
If you leave Canada, you may request to re-enter Canada if:
- You have a valid TRV; or
- Your TRV has expired and you have only visited the U.S. or St. Pierre and Miquelon and you have a valid status (e.g. Study Permit, Work Permit, Visitor Record, or visitor stamp in passport).
You can check the estimated processing time for visitor visas here.
For tips on how to apply, please see our Entry Visa (TRV) application guide.
Important Transcript Information
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IMPORTANT transcript information: Immigration Authorities will not accept a transcript with the “COPY” remarks on it. The use of an e-transcript with the “COPY” remarks will lead to the refusal of your PGWP application. The “COPY” remarks will appear when you print the e-transcript or download it improperly. For information or questions about the e-transcript please see McGill Student Record’s website.
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In order to ensure that Immigration Authorities accept your transcript, we recommend that you only use the printed official transcript ordered through Service Point. You can request your official printed transcripts via Service Point's dedicated webform. For online applications, you may scan a PDF of the printed official transcript.