After more than two years of intermittent lockdowns and travel restrictions, summer 2022 was the season that many Canadians decided they were ready to travel again. Our return to the skies hasn’t gone so smoothly, to say the least. Extended delays at the country’s airports have made headlines across the country, and with Air Canada’s announcement that it will cancel 154 flights per day for the rest of the summer, it could get even worse for air travellers, according to Prof. Karl Moore.

On Friday, May 13, members of the Desautels Faculty of Management gathered to celebrate the innovative and impactful research conducted by its scholars.
Fifteen professors were on hand to deliver two-minute presentations of their most interesting and research.
Before jumping into the presentations, Dean Yolande Chan took the time to highlight this year's Desautels Faculty Scholar awardees. Congratulations to this year's awardees!

E-commerce. Telecommuting. Digital transformation. In just a few years, the workplace has changed dramatically. And management is not linked strongly enough to these new realities, according to Prof. Henry Mintzberg. In this new world of work, creative solutions can foster future success. Flattening hierarchies and seeking client feedback can help organizations unlock their employees’ potential.

Samer Faraj, Professor of Strategy & Organization
“Losing Touch: An Embodiment Perspective on Coordination in Robotic Surgery”
Winner of the 2021 OCIS Best Published Paper Award
Organizational Communication & Information Systems - OCIS
(A Division of the Academy of Management - AOM)

Montreal’s Saint-Hubert Longueuil Airport is intent on expanding its services to include more frequent, lower-cost flights, some to international destinations. Professor Karl Moore believes that most business professionals will continue to fly through Billy-Bishop Airport for convenient flights between downtown Toronto and Montreal. On the other hand, he says, Saint-Hubert may well become a viable travel hub if new rail infrastructure projects in Montreal go forward as planned.

Michael Kutcher never let his cerebral palsy diagnosis stop him from impacting the lives of thousands through his public speaking, not-for-profit service, and memoir. Professor Karl Moore spoke with Kutcher, who is actor Ashton Kutcher’s twin brother, about the innovative mindset, values, and family support that led Kutcher to his current role as the Assistant Vice President of Transamerica.

Inspired by the academic talent he sees in his students, Professor Gregory Vit is committed to eliminating any financial barriers that might stand in the way of pursuing a Bachelor of Commerce (BCom) degree. With the support of generous alumni and friends of McGill, he has launched two endowed funds dedicated to BCom students: The Professor Gregory Vit Entrance and In-Course Bursaries.

Amidst the ongoing debate on the value of introversion versus extroversion in leadership, a growing body of literature suggests the extrovert and introvert labels do more harm than good, portraying personality as less complex than it really is. In his upcoming book We Are All Ambiverts Now, Professor Karl Moore explains the need for leaders to possess characteristics from both sides of the social energy spectrum to lead their teams most effectively.

Keeping a restaurant alive during a pandemic requires a high degree of creativity and tenacity. Antonio Park, the founder and owner of Montreal restaurant Park, sits down with Professor Karl Moore to reflect on the strategies that carried him through one of the most challenging seasons for the restaurant industry in recent memory.

In the decades following the Quiet Revolution, Quebec saw the rise of “Quebec inc.,” a new category of francophone owners and companies who were determined to make a mark in a largely anglophone-dominated business ecosystem.

With the dip in domestic air travel as a result of the pandemic, pilot David Morgan redefined the flight experience by launching AxAir Aviation, a charter plane service for local business and tourist travel along the coast of Nova Scotia.

Branding and marketing initiatives across industries rely heavily on trend-spotters like Laura Saunter, who predicted millennials’ obsession with pink several years ago. Professor Karl Moore outlines Saunter’s methods, which utilize a creative assembly of artistic and mathematical tools to discern what product characteristics will catch the consumer’s eye in weeks, months, or years down the line.

Authors: Johnny Boghossian and Robert J. David
Publication: Administrative Science Quarterly, Forthcoming; First published online May 17, 2021
Abstract:

Based on interviews with more than 400 CEOs, Professor Karl Moore offers practical suggestions for introverted leaders to support their more extroverted employees. For the introvert, he says, verbally responsive listening and taking on the role of an engaged “sounding board” are helpful ways to encourage creative yet actionable ideas in the workplace.

Childhood friends William Lande and Sam Tannenbaum are taking the art world by a storm with their online sales business, Bidgala, which connects artists with potential buyers. Professor Karl Moore delves into the duo’s vision for growing an accessible, user-friendly platform for emerging artists that emphasizes the personal stories and experiences behind each piece.

