McGill Resources

Health and Wellness

  • TELUS Health Student Support

    • All learners have access to the TELUS Health Student Support app (previously keep.meSAFE), which provides 24/7/365 FREE access to licensed counsellors through telephone and mobile chat.

      • 24/7 real time support available night and day

      • Confidentiality

      • Experience professionals

      • No extra cost 

  • SSMU Member Apps

  • Student Health Insurance 

    • All students are automatically opted into their student society’s supplemental health care insurance, which includes coverage for psychological services (between 50-80%).

      • SSMU (Students Society of McGill University) for Undergraduate Students
      • PGSS (Post-Graduate Students Society) for Graduate Students
      • ISS (International Student Services) for International Students
    • When accessing the community services listed below, present your student insurance card at the time of your session or submit a claim online afterwards to receive reimbursement.

    • Want more details about your health insurance coverage? Visit https://www.studentcare.ca/

Mistreatment and Peer Support

Office for Respectful Environments (ORE)

The Office for Respectful Environments (ORE) receives, responds to and monitors reports of mistreatment in the Faculty's learning environments. Reports may be submitted by undergraduate medical students, postgraduate residents/fellows, and other clinical trainees. The ORE provides a safe environment for learners to report their concerns and to share, in a confidential manner, the experiences that prompted the report to the ORE. The process also permits teachers to understand and respond to such reports and work with the ORE to resolve concerns in a fair and collegial manner. Reports of mistreatment may also be received by the UGME Office, the PGME Office and by other members of the faculty: these should be forwarded to the ORE. The ORE also works to meet University and Faculty goals of maintaining respectful learning environments that reflect the principles set out in the Faculty of Medicine and Health Sciences’ Code of Conduct and expected levels of professionalism. The Director of the ORE will produce annual updates for quality improvement purposes and reports for learners and Faculty members.

The ORE is involved in the following activities: 

  • Maintaining the ORE website and mistreatment webform 

  • Triaging mistreatment webform submissions of clinical learning environment concerns and complaints 

  • Policy development 

  • Reporting to Faculty and learner leadership 

  • Collaboration with Educational Programs and Faculty Development 

  • Collaboration with Communications Office to ensure transparency 

  • Data reporting for the purposes of accreditation and quality improvement 

  • Making recommendations to improve the system of reporting incidents of mistreatment in clinical learning environments 

Should you choose to submit an incident report, please explore your reporting options here.

If you need guidance and support and would like to make an appointment with one of our Wellness Consultants/Advisors, please do so via our Contacts and Appointments section. 

Office for Sexual Violence Response, Support and Education (OSVRSE)

The Office for Sexual Violence Response, Support and Education (OSVRSE) offers support to all members of the McGill community (students, faculty, and staff) who have been impacted by sexual violence, whether it be sexual harassment or assault, gender-based or intimate partner violence, or cyberviolence on or off campus. Services are provided regardless of gender, sexual orientation, age, citizenship or immigration status, and of when it happened. Services are free and are available in French and in English.

Sexual Assault Centre of the McGill Students' Society (SACOMSS)

The Sexual Assault Centre of the McGill Students’ Society (SACOMSS) is a volunteer-run organization committed to supporting survivors of sexual assault and their allies through direct support, advocacy, and outreach. Their services include Drop-In and Line (DIAL), Support Groups, Advocacy, and Outreach.

Peer Support Centre at McGill (PSC)

Peer Support Centre at McGill (PSC) is staffed by friendly and well-trained student peer supporters. They provide a welcoming space where you can share your experiences, feel truly listened to, and speak to peer supporters that can connect you with resources.

General Information

Contact Us

Tel.: 514-398-1505
Fax: 514-398-5071
Email: thewelloffice [at] mcgill.ca

Reception Availability

For in-person assistance at our reception desk, you can drop by our office on Tuesday, Wednesday, and Friday during regular office hours.

Office Hours - 9:00am - 4:00pm 

Our inbox is monitored every weekday, Monday through Friday.

Address

Image by © Alain Laforest, 2011.

Meredith Annex, 3708, rue Peel
Montréal (Québec) H3A 1W9

Back to top