Celebrating 38 years of service (1987-2025)!

Statement of Solidarity: The Ombudsperson for Students is a member of the Association of Canadian College and University Ombudspersons (ACCUO). "ACCUO stands in solidarity with the black community and condemns anti-black racism. We understand your pain and anger. Black lives matter. ACCUO is committed to promoting fairness in higher education. We know that our members in their capacity can bring meaningful change as peacemakers, gatekeepers of fairness and conflict resolvers in their institution."
The Office of the Ombudsperson for Students offers confidential, informal, independent, and impartial dispute resolution services to all members of the student community by providing information, advice, intervention and referrals.
The mandate of the Ombudsperson at McGill University is to intervene at any point, and attempt to resolve issues informally before proceeding to more formal processes.
The Ombudsperson is an advocate for a fair process according to the mission of the University and not an advocate for the individual or for the administration, and consequently, works independently of University structures, considering all sides of a question impartially and objectively, and is mindful of possible conflicts of interest. The Ombudsperson at McGill operates in an advisory capacity, and relies on the cooperation and goodwill of students, faculty, and staff.
Learn more about the role and scope of the Office of the Ombudsperson for Students.
Role of the Ombudsperson
- Provides information on University regulations, policies, and procedures
- Assists in identifying and evaluating options for resolving and managing conflicts and provides help in pursuing those options
- Refers students to appropriate persons in order to resolve problems
- Acts as a facilitator between students and other members of the University community