Parents and/or Guests 

📣 To Parents and/or Guests

Welcome! Here are important resources and next steps for navigating student information, billing, and access.

❓ Have General Questions?

Please direct all general inquiries to Service Point.

📄 Review Service Point’s General Information for:

• Parent FAQs

• Applicant support

💳 Understand E-Billing & Fees

 Visit our Billing and Fees section to learn more about:

• E-billing process

• Fee descriptions

• General info for new students

• Fee Deferrals

👨‍👩‍👧 Access to Your Student’s Account?

Your student can request guest access to view e-bills, account summaries, or tax slips, see:

🔐 Request Guest Access

🖥️ Ready to Log In as a Guest?

Go to: 
🔗 Login to Minerva as a Guest

🛠️ Need Technical Help?

If you're having trouble with guest access or logging into Minerva:

 Submit a request via the IT Support Portal
📞 Or call: +1 (514) 398-3398

📝 Request for Parents and Guests

Looking to make a specific request? Please submit your request via student.accounts [at] mcgill.ca, noting that specific questions about your student's fee account can only be answered if you have been granted guest access.