Contact us

📑 About Student Accounts

The Student Accounts office manages accounts receivable, including: Assessing Tuition and Fees,  Billing Student and Sponsor Accounts and Collecting Payments for all charges on the student fee account.

To provide you with the most accurate support, please select the option that best describes you. You'll be directed to the relevant form or contact details based on your selection.

🏷️Contact Categories

Categories Description

📖 McGill Applicants

For prospective students seeking application info and admission questions.

📚 Newly Admitted and Returning Students

Support for students regarding their student fee account, fees, and payments.

🎓 McGill Alumnus or Former Students

Inquiries related to their student fee account and tax documents.

📣 Parents and/or Guests

Questions from parents or guests about student billing or access.

👥 Sponsorships of McGill students

For third-party sponsorship letters, policies, and payment arrangements.

🖥️ McGill Staff

Administrative requests related to student accounts and billing.

Where We Are

💼 Financial Services – Student Accounts

🏢 Service Point 
      Contact Us 
📞 Phone: (514) 398-7878 
🌐 Webform: Service Point Help Center


🔑 Important:
Please include your student ID number in all correspondence.

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💼 Who We Are

Senior Director:  Mary Jo McCullogh

Associate Director: Jessica Lalonde 

Senior Business Analyst: Nila Kolomiichenko

Data Administration Officer & Data Analyst: Chantal Chenard

Reports & Collection Supervisor: Eugenia Kulchycky

Collections Administrator: Raffy Di Caprio (on leave), collectionadmin.finserv [at] mcgill.ca (Patty Dagostino)

Student Accounts Administrator: sponsorshipadmin.finserv [at] mcgill.ca (Megan Clancy)

Student Accounts Administrator: Kathleen Szeto (on leave)

💬Customer service representatives:

Loans Administrator: loansadmin.finserv [at] mcgill.ca (Luisa Di Dio)

Refunds:  Katherine Walker

Sponsored Students: sponsorshipadmin.finserv [at] mcgill.ca (Lori Baylis)

External Scholarships, Staff Dependent Tuition Waivers, Education Tuition Assistance, Bank Payments: Maria Velasco

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