🎓 For McGill Alumnus or Former Students
If you have questions or need assistance, please direct general inquiries to Service Point first.
âť“ Frequently Asked Questions & Helpful Links
Before submitting a request, please review the following FAQs — many issues can be resolved quickly using these online resources.
How can I view my student account balance or pay outstanding fees?
 Access Minerva → Student Account Menu
 Where can I find my tax documents (T2202 / Relevé 8)?
 Check out the Tax FAQ
How do I request a refund?
 Please review the Refund Process
 Why is there a hold on my account?
 View your Minerva transcript to identify holds → refer to More information on holds
 I can’t access Minerva — what do I do?
 Use the IT Portal to recover access
What happens to my account after graduation?
 Please review: 
What Happens to Your McGill Account After Graduation (PDF)
❗ Didn’t find what you need?
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