Where to Refer Students

Helping Students in Difficulty

If a McGill student or community member is in immediate danger, call 911, then call Security Services at 514-398-3000 who will coordinate with emergency responders.

For general guidance, please refer to the What to Do and Whom to Contact Guide prepared by the Office of the Dean of Students.

Where to Refer Students with Questions

SCS Student Success & Enrolment Management (SSEM)

Our SSEM team, which includes our Service Representatives and Program/Career Advisors, plays a key role in supporting students during their studies.

General questions: Service Representative team
Registration issues: Service Representative team
More complex questions about programs or courses: Program advising services
Career services: myFuture and career services
Health and wellness: GuardMe and other wellness resources

McGill Resources

IT questions: IT services for Students
Discrimination, harassment, and sexual violence: McGill's Office for Mediation and Reporting (OMR)
Accessibility services: McGill Student Accessibility and Achievement (SAA) Office. The SAA Office also manages the Tutor Matching Program which can be a great resource for learners experiencing difficulties when returning to school after a few years.

Department and University Information

School of Continuing Studies

Main SCS Website

680 Sherbrooke Street West
12th floor, Room 1225
Montreal, Quebec, H3A 2M7

McGill University is on land which long served as a site of meeting and exchange amongst Indigenous peoples, including the Haudenosaunee and Anishinabeg nations. We acknowledge and thank the diverse Indigenous people whose footsteps have marked this territory on which peoples of the world now gather.

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