McGill.CA / Teaching at SCS / IT Services and Equipment

Tech Support for Teaching

In the Classroom

For immediate technical support on A/V equipment, myCourses, email, wifi, and other computer problems, contact McGill IT Services:

Monday to Thursday: 8 a.m. - 6:30 p.m.
Friday: 8 a.m. - 5 p.m.

  • Call 514-398-3398
  • Press the Audiovisual Systems Help button on any classroom telephone

Online Courses

If you are teaching an online course, you may contact SCS Technical Support:

Hours: Weekdays from 12 p.m. - 7:30 p.m.

  • Email: techsupport.scs [at] mcgill.ca
  • Phone (local): 514-398-2216
  • Phone (outside Montréal): 1-844-398-2216

Zoom Help

myCourses Logo

For myCourses tech support, submit the myCourses issue form or contact the IT service desk.

To learn more, search the Teaching and Learning Services Knowledge Base or request a consultation with a TLS specialist.

myCourses Resources

Still Need Help?

If you have searched the IT Knowledge Base and the Teaching and Learning Knowledge Base and can't find an answer, you can contact McGill's IT service desk:
 

Hours
Monday to Thursday: 8 a.m. - 6:30 p.m.
Friday: 8 a.m. - 5 p.m.

Phone: (514) 398-3398
Email: ITsupport [at] mcgill.ca
More options: How to reach the IT Service Desk

 

 

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