Helping Students in Difficulty
If a McGill student or community member is in immediate danger, call 911, then call Security Services at 514-398-3000 who will coordinate with emergency responders.
For general guidance, please refer to the Students in Difficulty page prepared by the Office of the Dean of Students.
Where to Refer Students with Questions
SCS Student Success & Enrolment Management (SSEM)
Our SSEM team, which includes our Service Representatives and Program/Career Advisors, plays a key role in supporting students during their studies.
- General questions: Student Success team
- Registration issues: Student Success team
- More complex questions about programs or courses: Program advising services
- Career services: myFuture and career services
- Health and wellness: GuardMe and other wellness resources
McGill Resources
- IT questions: IT services for Students
- Discrimination, harassment, and sexual violence: McGill's Office for Mediation and Reporting (OMR)
- Accessibility services: McGill Student Accessibility and Achievement (SAA) Office. The SAA Office also manages the Tutor Matching Program which can be a great resource for learners experiencing difficulties when returning to school after a few years.
Questions or Concerns?
If you have concerns about student writing and/or suggestions on how we can best support students in your courses, please kindly reach out to our Tutorial Service Coordinator at mwctutorial [at] mcgill.ca (mwctutorial[at]mcgill[dot]ca).