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McGill websites loading slowly for users off campus

Published: 10 April 2026

McGill websites are loading very slowly for users off campus due to a technical issue. McGill users are advised to use the Virtual Private Network (VPN) until this is resolved....

Wi-Fi network: Action required to renew certificates for Windows, iOS and MacOS devices

Published: 1 April 2026

On the morning of Thursday, April 2nd, IT Services will renew the security certificate that secures authentication to McGill's wpa.mcgill.ca, eduroam, cusm-muhc.mcgill.ca, and wpa.bus.mcgill.ca Wi...

Notice: Microsoft Planner for Teams – Service Disruption

Published: 25 March 2026

Microsoft has experienced an incident affecting Planner in Teams, currently making it unavailable for some users....

Teams update: the Files tab is being renamed Shared

Published: 15 December 2025

As part of Microsoft’s latest Teams update, the Files tab (in channels and chats) is being renamed Shared. This change is being gradually rolled out. Some McGill users will see this change before...

Some users may be unable to browse the web from home

Published: 28 July 2025

Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible....

IT Services' 2024 Annual Report now available! / Le rapport annuel 2024 du service des TI est maintenant disponible !

Published: 28 March 2024

As McGill’s new CIO, Paul Chamberland says IT Services strives to “create seamless and engaging digital experiences” for the McGill community. From tools that help students succeed to...

InfoEd is now available

Published: 6 September 2024

UPDATE: InfoEd is once again available. ------------- ORIGINAL Message posted September 3, 2024

IMPORTANT UPDATE: As of March 18, Authy desktop has been discontinued - Install OneAuth to continue authentication on Windows or Mac device

Published: 19 February 2024

The Authy desktop apps for Windows, macOS and Linux has been discontinued by the vendor and will no longer be supported as authentication method after March 18, 2024. Please install the secure...

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