Alumni | IT Services - McGill University

MyThesis Issue Resolved

Published: 4 May 2026

Update:...

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MMP unavailable April 24 - May 1 at 9 a.m.

Published: 28 April 2026

Due to year-end activities, MMP will be unavailable from Friday, April 24, at 5:00 p.m. to Friday, May 1st, at 9:00 a.m.

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RESOLVED: McGill websites loading slowly for users off campus

Published: 10 April 2026

Update (April 13, 2026): This issue is now resolved....

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IT Services' 2025 Annual Report now available!

Published: 7 April 2026

IT Services strives to “create seamless and engaging digital experiences” for the McGill community. ...

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Notice: Microsoft Planner for Teams – Service Disruption

Published: 25 March 2026

Microsoft has experienced an incident affecting Planner in Teams, currently making it unavailable for some users....

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RESOLVED: Microsoft Teams Phone Issue: Outbound External PSTN Calls Unavailable

Published: 29 November 2024

We are currently experiencing an issue where outbound external calls from Microsoft Teams phone are not functioning. Our team is actively investigating the cause. Incoming calls and internal Teams...

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Resolved: Microsoft 365 services experiencing disruptions

Published: 22 January 2026

Update (Resolved): January 23, 7:00 a.m....

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Some users may be unable to browse the web from home

Published: 28 July 2025

Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible....

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Microsoft Teams update: Private Teams only for enhanced security!

Published: 14 November 2024

Important update for Microsoft Teams users! Starting November 27, 2024, all newly created Microsoft Teams groups were set to Private by default. If you attempt to create a new team, the Public...

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Department and University Information

IT Services

Mail | Shipping
680 Sherbrooke St. West, Suite 1600, Montreal, Quebec, Canada, H3A 2M7

Walk-in | IT Support
McLennan Library, 3459 McTavish St.

How to reach the IT Service Desk
How to request and access AV Loans

McGill University is located on land which has long served as a site of meeting and exchange amongst Indigenous peoples, including the Haudenosaunee and Anishinaabeg nations. McGill honours, recognizes and respects these nations as the traditional stewards of the lands and waters on which we meet today.