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Contact the IT Service Desk
IT Services is here for you. Our Service Desk includes front-line specialists available to assist you with common issues and requests, as well as an expanded team to resolve those that are more complex.
Here are ways you can connect with us:
Email the itsupport [at] mcgill.ca (IT Service Desk)
Monday to Thursday, 8:00 am - 6:30 pm*
Friday, 8:00 am - 5:00 pm
*Note: To resolve some issues, the Service Desk may need to consult with other IT units whose office hours are 9:00 am to 5:00 pm.
Students seeking help on Minerva, call 514-398-7878
688 Sherbrooke West, Room 285
Macdonald Stewart, Room MS2-025
Monday to Friday, 9:00 am to 4:45 pm