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The McGill Classroom A/V Instructions application is getting a makeover and a new home!

Published: 6 December 2024

The Classroom A/V Instructions application is moving to the Browse Classrooms widget on the McGill IT Support website on December 13th, 2024. ...

Updates to MyCreds™: Enhanced eTranscript and document Sharing for students!

Published: 4 December 2024

We’re excited to share new features to MyCredsTM, the platform accessed through the ES Services (Enrolment Services eStore & MyCredsTM) in Minerva, that allows students to securely share...

Change to the classroom telephones autodial behavior

Published: 6 September 2024

After October 18, Classroom telephones will no longer automatically call the Audiovisual support hotline when you remove the telephone receiver from the base....

Winner announced! Beats Headphones - IT Services Virtual Scavenger Hunt contest!

Published: 6 September 2024

Congratulations to Emma Hogarth (Biomedical Sciences), for winning the 2024 IT Services Virtual Scavenger Hunt Contest....

myCourses: grade export function unavailable

Published: 21 March 2024

In myCourses, instructors are currently unable to export grades to Minerva from myCourses.  This is an ongoing issue that IT Services is actively addressing, working closely with the vendor to...

Some users may experience multiple issues with Microsoft Teams

Published: 27 February 2024

Update: January 29th, 9:15: The problems affecting Microsoft Teams were resolved over the week-end. If you are still experiencing problems, please restart your computer. If the problem persists,...

IT Support email to be decommissioned

Published: 22 February 2024

Please be advised that the IT Support email (itsupport [at] mcgill.ca) will be decommissioned later this year....

UPDATE: Issue affecting student enrolment updates in myCourses

Published: 5 January 2024

UPDATE: Some students may notice a discrepancy between updates to their enrolment records and those displayed in myCourses. Please note that this is a temporary issue that does not affect enrolment...

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