RESOLVED: WMS features requiring search are failing to show results

Published: 21Sep2018

Servers were overloaded so syncing was removed to reduce timeouts and errors. All search functions are back to normal....

RESOLVED: Data Warehouse is now refreshed

Published: 21Sep2018

The Data Warehouse has been refreshed. Reports are now up-to-date....

Multiple phishing scams: Various subject lines, including “Update your Office 365 now to Avoid Fraudulent Act”

Published: 31Aug2018

At this time of year, McGill faces an increased level of phishing attacks targeting our community. It is important to be vigilant of hacking attempts....

RESOLVED: myMcGill portal problem

Published: 28Aug2018

Update - August 28, 2018: myMcGill portal is now available....

RESOLVED: Problems with several IT systems

Published: 15Aug2018

This issue was resolved at around 14:55 today....

Documentum Upgrade Aug 3 - 5


McGill’s Document Management Solution, Documentum (D2, Webtop, Captiva), will be unavailable due to an upgrade from Friday, August 3 at 10:00 PM until end of day August 5. As a result, the system...

Telephone maintenance Aug 2


On Thursday August 2nd between 7:00 am and 12:00 pm, IT Services will work with Bell Canada to move some of its IP telephony equipment to McGill’s main datacenter./itCategory: IT Scheduled Maintenance

Phishing scam: "Office-365 Team" -- confirm the Address

Published: 25Jul2018

There is currently a phishing scam targeting the McGill community with the email subject "Re: Office 365 Team" from "Administrators Team". The message asks the recipient to click on a fraudulent ...