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Banner and Minerva downtime - November 22nd 8:00AM to November 23rd, 11:59PM

Published: 18 November 2025

Banner and Minerva will be unavailable for maintenance between November 22nd 8:00AM to November 23rd, 11:59PM. Please consult the Minerva/Banner downtime schedule here.

Internet Firewall upgrade: Saturday, Nov. 15

Published: 11 November 2025

IT Services will be upgrading McGill’s Internet firewall on Saturday, Nov.15, 2025. As a result of this necessary upgrade, there is a possibility that on-campus users may be temporarily unable to...

Planned downtime for myThesis and Clockwork - November 15, 2025, from 12:00 pm-5:00 pm

Published: 10 November 2025

As part of a scheduled downtime, access to the applications indicated below will be limited for the following period:...

Some users may be unable to browse the web from home

Published: 28 July 2025

Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible....

IT Services' 2024 Annual Report now available! / Le rapport annuel 2024 du service des TI est maintenant disponible !

Published: 28 March 2024

As McGill’s new CIO, Paul Chamberland says IT Services strives to “create seamless and engaging digital experiences” for the McGill community. From tools that help students succeed to...

InfoEd is now available

Published: 6 September 2024

UPDATE: InfoEd is once again available. ------------- ORIGINAL Message posted September 3, 2024

IMPORTANT UPDATE: As of March 18, Authy desktop has been discontinued - Install OneAuth to continue authentication on Windows or Mac device

Published: 19 February 2024

The Authy desktop apps for Windows, macOS and Linux has been discontinued by the vendor and will no longer be supported as authentication method after March 18, 2024. Please install the secure...

uPrint Anywhere downtime scheduled Thursday, February 22 from 5:00pm-8:00pm

Published: 19 February 2024

uPrint Anywhere, the email –based solution that allows you to print from your mobile devices, will undergo maintenance on Thursday, February 22, 2024, from 5:00pm to 8:00pm.  

Elevating security by enhancing 2FA

Published: 15 November 2023

In McGill’s ongoing efforts to strengthen our security, we will continue to introduce enhancements to Microsoft Authenticator, including: 

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