Alumni | IT Services - McGill University

McGill responding to Global PHP Security Vulnerability

Published: 22 October 2026

Dear members of the McGill community,...

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RESOLVED: Maintenance affecting non-credit course storefronts

Published: 21 October 2026

Updated message - October 21, 2026....

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RESOLVED: Microsoft 365 Copilot Chat – Unable to submit prompts error message

Published: 15 June 2026

Microsoft is currently investigating an issue affecting Microsoft 365 Copilot Chat. Some users may be unable to submit prompts and may receive a "Something went wrong" error....

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Resolved: Minerva currently unavailable

Published: 10 June 2026

Minerva is currently unavailable. Users attempting to access the site may encounter a "Site Unavailable" message. There is currently no workaround available. Our team is investigating the issue and...

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MyThesis Issue Resolved

Published: 4 May 2026

Update:...

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MMP unavailable April 24 - May 1 at 9 a.m.

Published: 28 April 2026

Due to year-end activities, MMP will be unavailable from Friday, April 24, at 5:00 p.m. to Friday, May 1st, at 9:00 a.m.

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RESOLVED: McGill websites loading slowly for users off campus

Published: 10 April 2026

Update (April 13, 2026): This issue is now resolved....

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IT Services' 2025 Annual Report now available!

Published: 7 April 2026

IT Services strives to “create seamless and engaging digital experiences” for the McGill community. ...

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Notice: Microsoft Planner for Teams – Service Disruption

Published: 25 March 2026

Microsoft has experienced an incident affecting Planner in Teams, currently making it unavailable for some users....

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Department and University Information

IT Services

Mail | Shipping
680 Sherbrooke St. West, Suite 1600, Montreal, Quebec, Canada, H3A 2M7

Walk-in | IT Support
McLennan Library, 3459 McTavish St.

How to reach the IT Service Desk
How to request IT equipment loans

McGill University is located on land which has long served as a site of meeting and exchange amongst Indigenous peoples, including the Haudenosaunee and Anishinaabeg nations. McGill honours, recognizes and respects these nations as the traditional stewards of the lands and waters on which we meet today.