ISS is now located in Brown Bldg., Suite 4100.
Our office and phonelines will be closed Friday April 3, and Monday April 6.
ISS is open Mondays to Fridays, 10am - 4pm both in-person and virtually.
Temporary Direct Deposit Measure
At the moment, you are unable to update the direct deposit option in the Medavie Blue Cross app/portal. Please complete the attached form with a copy of your void check and send it to our office via the IHI Portal.
- Upon activation on Minerva, please wait 7 days to sign up to the Medavie Blue Cross app or the Medavie Blue Cross website portal.
- Please note, if you do not have a Medavie Blue Cross Username and Password, you can register using:
- Your 10-digit Policy Number: 0095258000 and,
- Your Identification Number: Your McGill ID + 01 at the end i.e: 260XXXXXX01
- If you were enrolled in IHI before May 4th, 2019, your Identification Number will be your McGill ID + 00.
