Applicants
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General questions about applying: Requirements, dates & deadlines, submitting documents, references, payment, etc. Questions about your application or the program: Changes to your application; program-specific questions |
Contact the Graduate Program Coordinator for the program to which you are applying OR if you have submitted an application, you can use the Communication tool within uApply -click on your applicaton name to access the Checklist page; the Communication tool is on the left side. |
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Problems logging in: Need account re-activation |
Report the issue to ICS Service Desk |
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Technical issues: uApply system unavailable, unexpected system behavior |
Review the Frequently Asked Questions for information about known issues and tips for submitting your application using uApply. If the issue you are experiencing is not discussed on the FAQ page, Report the issue to ICS Service Desk. |
Referees
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Questions about the email you received, program of study, incorrect information about you in the application Access issues: Re-activate the link to provide a reference. |
Contact the Graduate Program Coordinator for the department/program to which the applicant has applied. |
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Technical issues: uApply system unavailable, unexpected system behavior |
Report the issue to ICS Service Desk |
Reviewers
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Questions about the process: how to use the uApply system to view applications, make recommendations, etc. Access issues: can't log into system or can't view submitted applications in your program/department |
Contact the Graduate Program Coordinator for your department/program. |
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Technical issues: uApply system unavailable, unexpected system behavior |
Report the issue to ICS Service Desk |
Program Coordinators
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Questions about the process, how to use the uApply system Access issues: can't log into system; can't access functions to manage applications or reviewers |
Contact uApply Support |
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Technical issues: uApply system unavailable, unexpected system behavior |
Report the issue to ICS Service Desk |