COVID-19: Do you have urgent and immediate financial concerns?

If you have immediate financial concerns relating to travel or living expenses, you may apply to the Scholarships & Student Aid Office for In-Course Financial Aid. This is a bursary and loan program for Bachelors, Masters or PhD students based on demonstrated financial need. For first-degree students, parental income is a consideration.

Furthermore, if you are encountering undue financial burden caused by the unexpected need to access remote learning (whether this be internet- or equipment-related costs), there may be financial aid available to help; follow the steps below and be sure to indicate the nature of these needs. Please note that our email account is not the place to direct questions about technological issues. If you require technological support, please email itservices [at]; for resources to help you adjust to remote learning, please visit

Step 1: Submit an In-Course Aid application in Minerva

  • Go to the application in Minerva under the Financial Aid & Awards tab --> Financial Aid menu --> Apply for McGill Financial Aid --> Apply for In-Course Financial Aid. Don’t forget to Update your Financial Aid Profile with new information since your last application.
  • In addition to your regular expenses, the Resources and Budget section may include any extra and unexpected expenses you must incur for travel as well as any non-refundable living costs if you were away on exchange, for example, and which duplicate your living arrangements once you have returned.

In the Special Circumstances section, be specific about your exact circumstances and immediate financial concerns

Step 2: Attend an appointment with a Financial Aid Counsellor

  • Contact the Scholarships & Student Aid Office by emailing student.aid [at] using the subject line “Urgent COVID Aid.” Please use your McGill email and include your McGill ID in all correspondence with our office.
  • You will either be contacted by email directly by a Front Line Team member or Financial Aid Counsellor, receive an online assessment in Minerva, or you will be offered a Skype appointment with as little delay as possible. Check Minerva regularly for any updated information or instructions.
  • Classes resuming online starting March 30th – When classes begin again your class schedule may still apply. Please make your financial aid appointments taking this into account and plan accordingly.
  • Please make sure to cancel a SKYPE appointment you cannot attend so we can offer it to another student in need.

Do you have any questions concerning urgent financial aid, government aid, Work Study, scholarships or other student financial aid topics? Check our COVID-19 FAQ.

Contact us

Office hours

Our Services and COVID-19

Further to the Quebec government directive, McGill University campuses will be closed until May 1.

During this time, the Scholarships and Student Aid Office will provide limited online essential services including financial aid appointments conducted by SKYPE as well as email and phone inquiries. We will also continue to administer all government student financial assistance programs. 

Virtual Support: Email support will be available during limited business hours, Monday to Friday from 10:00 a.m. to 12:00 p.m., and 1:00 p.m. to 3:00 p.m. beginning on Tuesday, March 17th. Please use your McGill email and include your McGill ID in all correspondence with our office.

Our Call Centre phone line 514-398-6013 is unavailable until May 1.

Service Time
In-person/Counter Hours Closed until May 1
Phone Line Hours

Closed until May 1

Thank you in advance for your patience as we transition to this temporary measure of our staff working to serve you remotely.

For more information and updates on Student Services, please refer to the Student Services website.

For more updates about COVID-19, please refer to the McGill website.

Regular Office Hours

Monday - Friday
10:00 am - 4:30 pm

Statutory Holidays

Please note we will be closed on the following days:

  • Friday, April 10, 2020
  • Monday, April 13, 2020


Financial Aid

For questions concerning:

  • McGill financial aid – for all students in degree programs
  • Quebec or Canada government aid
  • Debt management
  • Loan repayments
  • Tuition payment deferrals
Contact our Student Aid Office team at:
(student.aid [at] (Email))
Appointments with Financial Aid Counsellors—only scheduled by phone or in person. No bookings made via email. Downtown Campus: 514-398-6013
Macdonald Campus: 514-398-7992
For all questions related to entrance scholarships and renewals.

Contact our Scholarships Office team at:
(scholarships [at] (Email))

For questions concerning in-course faculty awards.

Please contact your specific faculty.

U.S. Student Loans
For American students with questions concerning:
  • US Direct Loans
  • Parent /Grad PLUS loans
  • Alternative Loans (Non-government)
Contact our US loan specialists at:
(us.studentaid [at] (Email))
Work Study Program
McGill students and employers who have questions concerning our on-campus Work Study Program. Contact our Work Study Program Administrator at:
( [at] (Email))
Mobility Awards

Exchange/Study Away Program 

Contact our specialists at:
(studentexchanges [at] (Email))
Mobility Bursary for Exchanges  Contact our specialists at:
(student.aid [at] (Email))


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