Contact us

Due to significant staff shortages, and in our effort to prioritize Government aid confirmations and related regulatory requirements, as well as responding to student emails, we must adjust our counter and phone hours to 1:00 pm to 4:00 pm Monday to Friday. We thank you for your patience and understanding while we continue to recruit and onboard in order to resume our regular service hours.

Our Services

The Scholarships and Student Aid Office offers both virtual and in-person appointments with Financial Aid Counselors across the downtown and Macdonald campuses. In an effort to expedite aid, we are performing more online decisions without appointments. Be sure to go back to your app frequently as important instructions and/or online decisions will be added to your application within 2 weeks of submission (from the Financial Aid/Awards menu, under Apply for McGill Financial Aid, click on the “View Status” hyperlink.)

Service Day Time

Counter Service

Monday - Friday

1:00 p.m. - 4:00 p.m.

Phone Service Monday - Friday

1:00 p.m. - 4:00 p.m.

Statutory Holiday

Please note we will be closed on the following day(s):

  • Friday, April 7, 2023
  • Monday, April 10, 2023


Financial Aid

For questions concerning:

  • McGill financial aid – for all students in degree programs
  • Quebec or Canada government aid
  • Debt management
  • Loan repayments
  • Tuition payment deferrals

Contact our Student Aid Office team at:

Email: student.aid [at]

Appointments with Financial Aid Counsellors— scheduled by phone and by email.

Calling 514-398-6013 is currently the most expedited way to book an appointment, as availabilities can be easily determined within one interaction. Alternatively, you may email us at student.aid [at] - with the subject line: Financial Aid Appointment Required + your McGill ID Number. Kindly note there may be delays in response when scheduling via email; as it takes multiple email exchanges to confirm an appointment. Please do NOT both call and email as this creates delays for all.

Downtown Campus: 514-398-6013
Macdonald Campus: 514-398-6013
For all questions related to entrance scholarships and renewals.

Contact our Scholarships Office team at:
Email: scholarships [at]

For questions concerning in-course faculty awards.

Please contact your specific faculty.

U.S. Student Loans
For American students with questions concerning:
  • US Direct Loans
  • Parent /Grad PLUS loans
  • Alternative Loans (Non-government)

Contact our US loan specialists at:

Email: us.studentaid [at]

Work Study Program
McGill students and employers who have questions concerning our on-campus Work Study Program. Contact our Work Study Program Administrator at:
Email: [at]
Mobility Awards

Exchange/Study Away Program 

Contact specialists in Enrolment Services at:
Email: studentexchanges [at]
Mobility Bursary for Exchanges  Contact our bursary program specialists at:
Email: student.aid [at]


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