Our Services and COVID-19
With the progressive return to campus, and respecting public health and University directives, the Scholarships and Student Aid Office is offering a mix of virtual and in-person services including appointments with Financial Aid Counselors across the downtown and Macdonald campuses. All in-person interactions, including visits to our Front Counter, are by pre-scheduled appointments only. Contact us and we will offer you options!
Financial aid appointments are conducted by ZOOM or in-person across both campuses based on availability and students’ preferred modality. In the event of an in-person appointment, please be mindful that a procedural mask is required at all times for both student and service provider and there is a Plexiglas divider during these interactions. You will receive detailed instructions by email with your appointment confirmation including arrival time as we must maintain strict control on meeting times to avoid line-ups. Late arrivals will not be accommodated.
We continue to administer all government student financial assistance programs and are carefully tracking COVID-related changes in policies and procedures.
| Service | Day | Time |
|---|---|---|
| Phone Service | Monday - Friday |
10:00 a.m. - 12:00 p.m. 1:00 p.m. - 3:00 p.m. |
Thank you in advance for your patience as we regularly adapt to revised measures, while ensuring optimal productivity to best serve our students and partners. For more information and updates on Student Services, please refer to the Student Services website.
For more updates about COVID-19, please refer to the McGill website.
Please note we will be closed on the following day(s):
- Monday, May 23
- Friday, June 24
- Friday, July 1
Contacts
| Financial Aid | |
|---|---|
|
For questions concerning:
|
Contact our Student Aid Office team at: 514-398-6013 |
|
Appointments with Financial Aid Counsellors— scheduled by phone and by email. Calling 514-398-6013 is currently the most expedited way to book an appointment, as availabilities can be easily determined within one interaction. Alternatively, you may email us at student.aid [at] mcgill.ca - with the subject line: Financial Aid Appointment Required + your McGill ID Number. Kindly note there may be delays in response when scheduling via email; as it takes multiple email exchanges to confirm an appointment. Please do NOT both call and email as this creates delays for all. |
Downtown Campus: 514-398-6013 Macdonald Campus: 514-398-6013 |
|
While you are welcome to call or email our office for general inquiries related to topics such as:
You may now also choose to book an in-person appointment with a Front Line Team member for these types of queries and other interactions such as cheque endorsement, commissioner for oaths (For Government Aid purposes only), paperwork submission, etc. |
Book an in-person appointment with a Front Line Team member |
| Scholarships | |
| For all questions related to entrance scholarships and renewals. |
Contact our Scholarships Office team at: |
|
For questions concerning in-course faculty awards. |
Please contact your specific faculty. |
| U.S. Student Loans | |
For American students with questions concerning:
|
Contact our US loan specialists at: 514-398-6013 |
| Work Study Program | |
| McGill students and employers who have questions concerning our on-campus Work Study Program. | Contact our Work Study Program Administrator at: (work.study [at] mcgill.ca (Email)) |
| Mobility Awards | |
|
Exchange/Study Away Program |
Contact specialists in Enrolment Services at: (studentexchanges [at] mcgill.ca (Email)) |
| Mobility Bursary for Exchanges | Contact our bursary program specialists at: (student.aid [at] mcgill.ca (Email)) |
