During the period in which McGill has committed to offering remote instruction, the Scholarships and Student Aid Office is pleased to offer virtual services as well as limited in-person services.

Student Services is here for you!

McGill offers a wide variety of services to support student success and well-being. Due to the COVID-19 alert level in Montreal, some of our services will return to remote delivery until further notice. For details, click visit the "How to Access Student Services" page. In all cases, access is by appointment only, so please contact us for an appointment.

Coronavirus Updates How to Access Student Services Remote Student Life Portal

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Our Services and COVID-19

Further to the Quebec government recent announcements, Universities are permitted and encouraged to provide additional in-person activities for students. The Scholarships and Student Aid Office will continue to deliver services remotely, however we are pleased to offer a limited number of in person financial aid appointments as well on both downtown and Macdonald campuses. Contact us and our staff will offer you both options!

The majority of our financial aid appointments continue to be conducted by ZOOM. However, we will grant in-person appointments based on availability and students’ preferred modality. In the event of an in-person appointment, please be mindful that a procedural mask is required at all times for both student and service provider and there is a Plexiglas divider during these interactions. There are strict protocols for building entry, therefore you will be instructed to arrive at a prescribed time in advance of your appointment as we must maintain strict control on meeting times. Late arrivals will not be accommodated. Details will be shared by email with your appointment confirmation.

Necessary in-person visits to our service counter (pick up of government documents, commissioner for oaths,…) will also be managed as pre-scheduled appointments.

We continue to administer all government student financial assistance programs and are carefully tracking COVID-related changes in policies and procedures.

Service Day Time
Phone Service Monday - Friday

10:00 a.m. - 12:00 p.m.

1:00 p.m. - 3:00 p.m.

Thank you in advance for your patience as we regularly adapt to revised measures, while ensuring optimal productivity to best serve our students and partners. For more information and updates on Student Services, please refer to the Student Services website.

For more updates about COVID-19, please refer to the McGill website.

Statutory Holiday

Please note we will be closed on the following day(s):

  • Friday, April 2
  • Monday, April 5


Financial Aid

For questions concerning:

  • McGill financial aid – for all students in degree programs
  • Quebec or Canada government aid
  • Debt management
  • Loan repayments
  • Tuition payment deferrals

Contact our Student Aid Office team at:

(student.aid [at] mcgill.ca (Email))

Appointments with Financial Aid Counsellors— scheduled by phone and by email.

Calling 514-398-6013 is currently the most expedited way to book an appointment, as availabilities can be easily determined within one interaction. Alternatively, you may email us at student.aid [at] mcgill.ca - with the subject line: Financial Aid Appointment Required + your McGill ID Number. Kindly note there may be delays in response when scheduling via email; as it takes multiple email exchanges to confirm an appointment. Please do NOT both call and email as this creates delays for all.

Downtown Campus: 514-398-6013
Macdonald Campus: 514-398-6013
For all questions related to entrance scholarships and renewals.

Contact our Scholarships Office team at:
(scholarships [at] mcgill.ca (Email))

For questions concerning in-course faculty awards.

Please contact your specific faculty.

U.S. Student Loans
For American students with questions concerning:
  • US Direct Loans
  • Parent /Grad PLUS loans
  • Alternative Loans (Non-government)

Contact our US loan specialists at:

(us.studentaid [at] mcgill.ca (Email))

Work Study Program
McGill students and employers who have questions concerning our on-campus Work Study Program. Contact our Work Study Program Administrator at:
(work.study [at] mcgill.ca (Email))
Mobility Awards

Exchange/Study Away Program 

Contact our specialists at:
(studentexchanges [at] mcgill.ca (Email))
Mobility Bursary for Exchanges  Contact our specialists at:
(student.aid [at] mcgill.ca (Email))


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