FAQ's

A: Procurement Services manages purchasing, contracts, supplier relationships, and sustainable procurement initiatives to support McGill’s operations.

A: Faculty, staff, and authorized personnel involved in purchasing goods and services for the university.

A: You can access the Sustainable Procurement Policy and Standard on Procurement Exemptions & Guidelines on the McGill University Policies and Regulations page.

The McGill MarketPlace (MMP) is an online procurement platform where faculty and staff can procure goods and services. It streamlines the purchasing process and ensures compliance with procurement policies

Log in to MMP using your McGill credentials via this link. Anyone with a valid McGill ID can access MMP as a "Shopper". However, to complete and submit an order with a FOAPAL, a user must be sponsored by a McGill Fund Holder responsible for setting up local approvals and/or delegates. Read this before you get started.

Yes, you can—under certain conditions. If your preferred supplier isn’t listed in MMP, you may still proceed by following McGill’s competitive bidding process or by requesting an exception. The Procurement Decision Chart can help guide you through the next steps.

When confirming that you have received goods or services, the system determines the type of receipt you can acknowledge based on the account code you are using. Service-based account codes allow you to confirm receipt of costs, while goods-based account codes enable the acknowledgment of received quantities. Make sure you're using the correct account code to ensure you can confirm the right type of receipt for your transaction.

Acknowledging receipt is simple, and we provide resources to help guide you through the process. Visit the Receipts page on our Procurement website, where you’ll find a detailed written guide with step-by-step instructions, as well as a video tutorial to assist you in confirming receipt.

It is sometimes necessary to make changes to orders after they have been submitted. Orders can be changed by creating a PO revision in McGill MarketPlace. Once completed, the change request is sent through an approval workflow so that it can be approved.

To see the Financial approvals that are pending, they must login to Minerva and access the Finance menu. From there, selecting "Approve Document" and "Submit Query" will display a list of pending change orders, including approval and disapproval details. To view the approval history of a specific PO change request, click on "History" for a detailed history of the document’s approval process. For more detailed information, refer to the "What Happens Once I’ve Completed my Change Order in MMP?" section of our Change Order Manual.

Purchase requisitions must be created in MMP and approved based on McGill’s procurement policy. Instructions can be found here. Before submitting, make sure to follow the steps found in the Procurement Decision Chart.

You can find a variety of procurement forms on the MMP landing page. For easy access, we’ve also listed all the forms on the Procurement Services website.

Complete the New Supplier Request Form in MMP and submit it for approval.

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Electronic Invoice statuses can be checked in MMP under the “Invoices” tab. Non electronic invoices need to be reviewed in Minerva. If you have concerns, contact Accounts Payable.

McGill offers various payment methods, including electronic payments. Detailed information can be found under Procurement & Payment Methods on the Financial Services Knowledge Base (login required)

• General inquiries: ServiceDesk (Log in required)
• MMP support: ServiceDesk (Log in required)
• Invoice/payment issues: Financial Services helpdesk

Training sessions and guides are available on the Procurement Training page.