Agent Services

Booking an Agent

Security Agents provide coverage on McGill property during events, construction, licensed liquor events, short and long term University building projects, special department events that require VIP security, crowd and traffic control and more. 

There are 2 ways to book an agent:

1. McGill MarketPlace for employees, project managers, contractors etc.

Booking an agent is done through the McGill MarketPlace.  You will need to have a profile set up in the McGill MarketPlace. Learn how to create a profile in “Before you get started”. If you have any issues regarding the process, contact Procurement at 398-2840 for assistance.

2. Online form for Student Organizations or Groups

Booking an agent is done using your Client ID through the online form.

Agent Booking Policy

Consult our Agent Booking Policy to find out our posted current rates or rules and regulations regarding this service. 

Key Sign-out

No one other than Security Services personnel may sign out Security Services’ keys. This policy is in effect to protect against the duplication or loss of our keys. It does not affect the keys we hold on behalf of Facilities Operations and Development or Network and Communication Services.

Key requestors can choose from one of the following alternatives when needing access to a McGill building, department or room:

  • Book a Security Agent as per above instructions. The Security Agent will be given all the necessary keys and will escort the requestor for the access required. There is a minimum 4 hour booking.
  • Obtain the keys directly from the respective building director, department head or room occupant, as applicable.
  • Macdonald Campus: Simply go to Security Services at Laird Hall Room 101 to sign keys out.


A Patroller's duty goes beyond responding to alarms and emergencies. Patrollers are also trained to detect safety hazards, maintenance deficiencies and more. On campus 24/7, they can be of assistance in a matter of minutes. When there is no incident requiring their presence, you may see them around campus, building relationships with the McGill community. Don't be shy to approach a Patroller if you require directions to a University building.

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