SAQ monopoly pads government revenues but isn’t necessarily in shoppers' best interest

Published: 9 May 2024

Despite being a lucrative revenue source for the government, the Société des Alcools du Québec (SAQ) monopoly is under scrutiny for limiting consumer choices, especially for premium spirits like...

E-commerce vehicle acquisitions face hurdles due to existing laws

Published: 6 February 2024

During the 2023 Los Angeles International Auto Show, Hyundai and Amazon revealed plans to enable vehicle purchases on their e-commerce platform by 2024. However, this option is not currently...

The pandemic pushed tipping too far, but customers can push back

Published: 11 January 2024

A recent video sharing one woman’s New Year’s resolution to no longer tip has gone viral, proving that, for many consumers, tipping has become excessive. Just a few years ago, diners often ponied...

This holiday season, shoppers are spending more and getting less

Published: 21 December 2023

Christmas is just around the corner, and even with inflation slowing down, gift prices are higher than ever. Canada’s Consumer Price Index is at an all-time high of nearly 160 points, Associate...

‘Buy now, pay later’ loans are not covered by existing consumer protection laws

Published: 21 December 2023

Buy now, pay later technology offers loans to consumers to pay for purchases in instalments over time. A soft credit check verifies eligibility, and can extend credit to users who might not...

Tip creep and tip-flation leading to a review of tipping culture in Canada

Published: 14 December 2023

Tipping has gotten out of control in Canada. Not only are restaurants’ automated payment systems prompting patrons for tips of up to 30%, there are even some tip prompts at self-serve kiosks. More...

Navigating the retail conundrum: striking the right balance in inventory management

Published: 8 December 2023

It has been a challenging few years for supply chains. After pandemic-related supply chain disruptions, many retailers increased their inventory for the 2022 holiday season. After all, demand was...

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