The Transformation of Retail

Influencing Factors for the Future of Retailing

Demographic Shift

Millennials are coming of age, while the baby boomers remain an important shopping block

Globalization

Globalization has significantly lowered entry barrier and made it even more crucial for retailers to seek and maintain unique advantages

Changing Consumer Behaviour

Price-sensitive, health conscious, demand for a personalized experience, oriented toward environmental sustainability, fast-changing habits

Technology

Data overload, balancing the omni-channel, mobile commerce, power to the “bottom of the pyramid”