Consumer behaviour has changed dramatically during the pandemic. Public health restrictions have played a major role, but a trend toward e-commerce and omni-channel retail was already underway. It...
Quebec’s Minister for the Economy, Lucie Lecours, was on hand Monday, Nov. 8, for the official inauguration of the Retail Innovation Lab at the Bensadoun School of Retail Management at the...
As the 50th anniversary of ALDO draws near, founder Aldo Bensadoun reflects on the twists and turns in his path to success in this special episode of Radio-Canada, hosted by Isabelle Racicot....
Retailing has changed – but its transformation isn’t over yet. E-commerce and omni-channel retailing have become the new normal, and innovative new technologies will enable even more ways for...
McGill University and Alimentation Couche-Tard Inc. announce their partnership in the launch of a retail innovation lab at the Bensadoun School of Retail Management—a live testing ground for...
Dr. Yu Ma, Associate Professor of Marketing and Bensadoun Faculty Scholar at McGill University, weighs in on the urgent need for digital transformation for Canadian businesses.
I started writing this article in late March watching leaders react rapidly and in many instances, decisively in handling the outbreak in North America & Europe, a couple of months after their...
For the last several decades we have been conditioned to assume that necessities like food items and cleaning supplies will be readily available, whenever we require them. But, the COVID-19...
As governments in the US, Canada and Europe start to plan for the progressive reopening of their respective economies including retail, we can turn to China (and some other Asian countries) to...
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