Services available to the WMS community include:
Training
- Training and authorization from the Primary Site Manager/ Site Sponsor (usually the supervisor or department head) is required before access to WMS site administration can be granted
- Registration for WMS training for site management and editing is open to all McGill faculty and administrative staff through Minerva
- Supervisor approval and a FOAPAL for registration is a requirement for instructor-led training
- Note: the account will only be charged for missed courses.
- Learn more about WMS Training
Support
- Support for the WMS and other web publishing services is handled by the ITsupport [at] mcgill.ca (IT Service Desk)
- The Service Desk can be contacted by email or phone
- For specific requests, questions or issues, users are asked to fill out the available forms
- Documentation and updates regarding the WMS and other web publishing services can be found on:
- Learn more about Support
Site Review
- The Web Service Group provides Site Reviews for WMS Site owners/managers who require assistance with
- Improving site architecture
- Enhancing their site's visual impact
- Making full use of various WMS tools and features
- Formatting and enhancing content placement
- If you're interested in this service, please send a request through the itsupport [at] mcgill.ca (subject: Site%20review%20request) (IT Service Desk) with the URL of your site and ask for your ticket to be assigned to CCS WSG.