Text me maybe

3 Oct 2019

Ask a millennial to call you and you might be waiting for a while. Digital natives generally prefer texting over talking and Short Message Service (SMS) is one of the most widely used forms of...

Dos & don'ts of McGill ID numbers in WMS webforms

4 Sep 2019

The next time you're about to add a McGill ID field in your webform — STOP!...

Time travel and revisit authors in WMS articles

4 Sep 2019

"Who's your favourite author?" It can be interesting to find out how someone answers this question because it gives you a glimpse into who they are through their likes and dislikes. Authors whom we...

A (very simple) sample menu

20 Aug 2019

If all goes well, your menu (or "information architecture") might look a bit like this when you're done:...

Build for your users

20 Aug 2019

Get to know your audiences...

The paradox of choice

20 Aug 2019

For each menu, sub-menu, etc., aim for a maximum of six to eight menu items. Research shows that our brains can generally process roughly 7±2 items at once. More than that, and we tend to get...

Usability testing 101

20 Aug 2019

Why usability matters...

Draft a blueprint

20 Aug 2019

When a new website gets the green light, the first response is often: "Great! Let's start writing." That can sometimes work, but it's usually a better idea to plan your site out first – laying down...

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