We often hear from students and staff that navigating McGill’s websites, whether to confirm requirements, compare options, or find services, can leave them with more questions than answers....
As the Student Usability Panel (SUP) wraps up its second year, building an even stronger foundation, it's value is clearer than ever. Our ongoing conversations give us deeper insight into student...
We're accepting applications for McGill's 2025/26 Undergraduate Student Usability Panel. Panel members will participate in activities to share feedback about their experiences using McGill's...
Summary: McGill's new Course Catalogue was created with input from (literally) hundreds of McGill students and staff members. Read this article to learn how audience research informed the design...
A digital journey map is a visualization of the steps web audience members take to accomplish a goal, such as registering for university or applying for a job. Three key journey maps have been...
In the fast-paced digital realm we're bombarded with endless information and choices. A timeless mantra shines through the chaos: "Less is more." This principle, popularized in architecture but now...
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