A digital journey map is a visualization of the steps web audience members take to accomplish a goal, such as registering for university or applying for a job. Three key journey maps have been...
In the fast-paced digital realm we're bombarded with endless information and choices. A timeless mantra shines through the chaos: "Less is more." This principle, popularized in architecture but now...
Over the past year we've worked hard to ensure our websites are accessible and inclusive for all audience members. We prepared for Drupal 9 in the WMS. And beyond the WMS, the launch of McGill DS ...
We want our users to recognize and love us wherever we (and they) go. This is extra important when our users are prospective students. Prospective students don't know us very well, and they meet us...
Do you know if your site meets the Quebec Government's web accessibility standards? This summer, we're putting together a web accessibility team to perform an audit blitz on a select number of WMS...
From the popularity of Web Services' training courses, to new features and resources that were quickly adopted on department websites, 2020 was a year we came together to build better web...
These days, most of our projects involve some form of user experience research, such as gathering data in audience workshops or evaluating how user-friendly a site is by conducting usability tests....
RSS