Change Orders
Users can retrieve their MMP Purchase Order (PO) and modify the PO directly in MMP.
Once a purchase order has been issued, the following changes are possible:
♦ Increase or decrease the quantity of an item(s)
♦ Increase or decrease the price of an item(s)
♦ Addition or deletion of an item(s)
♦ Modification of a FOAPAL/Split Distribution
Training will continue to be offered on a need basis. Please reach out to our helpdesk Support Team for more information.
Cancelling a Purchase Order
Once a purchase order has been issued, it is possible to cancel the order as long as:
♦ Goods or services have not yet been rendered
♦ Written confirmation from the supplier has been received (mandatory)
♦ Payment has not already been issued.
Users are asked to process their own PO cancellations directly in MMP.
Return a Product
Returning goods to a supplier
Please contact the supplier’s customer service department or their local sales representative to request a Return Merchandise Authorization number.
The supplier will arrange to have the goods picked up or will instruct you on how to return the goods to their facility.