Professor Saibal Ray weighs in on the strategies that will propel retailers to success in a post-pandemic landscape where the optimal customer experience is a frictionless experience. As the academic director of the Bensadoun School of Retail Management, Prof. Ray oversees the newly launched Master of Management in Retailing and the upcoming opening of a retail innovation lab that will give customers a glimpse of the future of retail.
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Published on: 7 Dec 2020
Struggling Montreal retailers hope to build a critical mass of shoppers downtown through offering traditional Black Friday sales and events for multiple days, even up to a month in some stores. Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management, weighs in on their Hail Mary strategy.
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Published on: 12 Nov 2020
For the last several decades we have been conditioned to assume that necessities like food items and cleaning supplies will be readily available whenever we require them. But the COVID-19 pandemic has upended those supply chains, as well as those for other necessities, such as medical devices (e.g. respirators) and personal protective equipment (e.g. masks, gloves). In this context, McGill University’s Saibal Ray explores how Canada can best adapt its global supply chains and the lessons to be learned.
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Published on: 20 Jul 2020
Even if the spread of COVID-19 shows signs of slowing down and retail stores begin to reopen, the economic recovery from the shutdown will be long and convincing people to visit brick-and-mortar stores will be a challenge. Professors Maxime Cohen and Saibal Ray of McGill University’s Bensadoun School of Retail Management share two retail strategies that will be useful moving forward.
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Published on: 2 Jul 2020
Four Desautels professors have been awarded research grants by the Institute for Data Valorization (IVADO), a Montreal-based scientific and economic data science hub. The grants will fund three two-year research projects led by Desautels professors as part of IVADO’s Fundamental Research Funding Program.
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Published on: 1 Jul 2020
As the world rallies to contain the spread of COVID-19, consumers continue to adapt to the new normal, characterized by stringent physical distancing and self-quarantining measures. In such a context, few aspects of consumer behaviour will be left unchanged over the long term. Professors Maxime Cohen and Saibal Ray of McGill University’s Bensadoun School of Retail Management outline four shifts that we can expect to see.
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Published on: 19 Jun 2020
COVID-19 has resulted in significant disruptions to the supply chain, particularly for necessities such as medical devices and personal protective equipment (PPE). Such large-scale disruptions have become a matter of life or death for some, with manufacturing and transportation systems almost coming to a global standstill.
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Published on: 3 Jun 2020
In his new book Channel Strategies and Marketing Mix in a Connected World, Professor Saibal Ray puts the spotlight on how the digitalization of the retail channel affects consumers, products, and sustainability.
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Published on: 3 Feb 2020
As we see a growing interest in retail events, retailers are tasked with the challenge of finding new and exciting ways to draw in customers. The expansion of Black Friday and Cyber Monday sales into a week-long event indicates that the retail industry is showing no signs of slowing down.
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Published on: 29 Nov 2019
For many stores, Black Friday is now a week-long sale catering to the needs of both online and in-store shoppers. Professor Saibal Ray talks to Global News about the rising popularity of Black Friday sales and how the Bensadoun School of Retail Management is preparing the next generation of retailers to enhance the customer’s journey.
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Published on: 27 Nov 2019
While most will agree with making ethical food choices in theory, it remains difficult to sway consumers to change their buying behaviors.
For Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management, the benefits must be apparent and immediate for the average shopper.
The key, he goes on to explain, is finding ways to save people time and money.
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Published on: 28 Feb 2019
Black Friday and Cyber Monday have become synonymous with frenzied shoppers looking to get the best deals on their favorite products.
In light of their growing appeal, Professor Saibal Ray charts the development of these major shopping events, particularly within the Canadian market.
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Published on: 27 Nov 2018
On one of the biggest shopping days of the year, Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management joins Global News Morning to explore the unique opportunities that the school will bring for students and researchers interested in the evolving retail sector.
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Published on: 23 Nov 2018
Interdisciplinary teaching and research hub equips next generation of leaders to promote sustainable retail practices
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Published on: 16 Nov 2018
Almost one year since the Bensadoun Family Foundation announced the landmark gift to McGill University of $25 million, the proposed Bensadoun School of Retail Management has received official approval from the University as of March.
According to Professor Saibal Ray, Academic Director of the Bensadoun Retail Initiative, “We see ourselves as having a unique opportunity to do something on a global level that can differentiate us.
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Published on: 16 Apr 2018
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