Instructors: Please note that we are no longer be accepting exams submitted to us via email. All tests and exams must be submitted through Clockwork’s Instructor Portal, or in-person at our Exam Center located at 3459 McTavish. Instructors at Mac Campus can bring exams to Centennial Center.

Questions? Contact our efstathia.konstantinopoulos [at] mcgill.ca (Associate Director for Exams).

Exam Sign-Up

Sign-up at least 14 days before your exam (applies to all timed assessments)

Black and white analog clock hanging on a wall

ClockWork

Book appointments, schedule exams, create requests, access training, and review your accommodations, all in one place!

How-To's for Students

Register with Student Accessibility and Achievement

  1. Access the ClockWork site and select "Schedule an Appointment"
  2. Book your Advising New Registration Appointment
  3. Create your account
  4. Ensure that your documentation is uploaded at least 2 business days before your scheduled appointment. 

Detailed instructions: PDF icon How to Register with Student Accessibility and Achievement

Book an Appointment

  1. Access the ClockWork site
  2. Select "Schedule an Appointment" and choose the type of appointment you want, with whom, the date, and confirm.
    Your upcoming appointments are visible in the "My Calendar" module in ClockWork.

Detailed instructions: PDF icon How to Book an Appointment

Watch the YouTube video: How to Book an Appointment with Student Accessibility and Achievement

Review and Confirm Your Accommodations

At the beginning of each semester you must review and confirm your accommodations:

  1. In ClockWork, select "Review and Confirm My Accommodations".
  2. Request your accommodations: select the term, courses, and accommodations you would like to use for each course.*
  3. Confirm if your accommodations require any changes, and submit.

*Requesting your course-specific accommodations is a requirement. Until this is done, you will not have access to: scheduling exams, alternate format requests, note-taking, and reasonable consideration requests.

Detailed instructions: PDF icon How To Review and Confirm Your Accommodations

Watch the YouTube video: How to Review and Confirm Your Accommodations

Schedule a Test or Exam

  1. Complete the Review and Confirm My Accommodations module and select your course-specific accommodations. The accommodations selected here are the ones that will be available to you when booking your exams for the selected course. 
  2. In ClockWork, select "Schedule a Test or Exam"
  3. Select "Schedule a test, mid-term or quiz"
  4. Select your course and enter the course and accommodation information. 
  5. Confirm and Complete Test/Exam Booking.

View your booked exams in "My Upcoming Events" in the Student Test/Exam Booking and Accommodations module.

Detailed instructions: PDF icon How to Schedule a Test or Exam

Watch the YouTube video: How to Schedule a Test or Exam

Access Your Calendar

In ClockWork, select "My Calendar".  Your calendar displays your upcoming appointments, tests or exams with Student Accessibility and Achievement.  You can cancel appointments or tests here as well.

Detailed instructions: PDF icon How to Access Your Calendar

Watch the YouTube video: How to Access Your Calendar

Request Alternate Format

If alternate format is one of your accommodations:

  1. In ClockWork, select "Alternate Format Requests", and start a new request.  
  2. Look under your "Registered Courses" for any alternate format material that is already available in the Student Accessibility and Achievement database for your course, and/or search for books by title or ISBN.
  3. If your book is not available, complete a "Request for Alternate Format Material Not Available in the Database" in ClockWork forms module.

Detailed instructions: PDF icon How to Request Alternate Format

Watch the YouTube video: How to Request Alternate Format

Access Alternate Format Files

  1. Select "Alternate Format Requests"
  2. Select "My requests".  When materials are ready for download, click the download item. 
  3. If you have requested a hard copy format (such as Braille), you will need to present yourself at the Student Accessibility and Achievement office to pick it up.

Detailed instructions: PDF icon How to Access Alternate Format Files

Request Notes

If you have the peer note-sharing or paid note-taking accommodation:

  1. Complete the Review and Confirm My Accommodations module and ensure that "Access to Note-User Module" has been selected for the course in which you wish to request notes.
  2. In ClockWork, select "Note-Users (to GET notes)".
  3. Your list of courses appears. Request a note take for each course that you require a note-taker.

Detailed instructions: PDF icon How to Request Notes

Watch the YouTube video: How to Request Notes

Access Notes

If you have the peer note-sharing or paid note-taking accommodation:

  1. In ClockWork, select "Note-Users (to GET notes)".
  2. Select the "Courses/notes" tab
  3. Select the "notes" button next to your course.

Detailed instructions: PDF icon How to Access Notes

Access our How-To videos on YouTube!


How-To's for Note Providers

Provide Notes

  1. In ClockWork, select the "Note Provider (to GIVE notes)" module
  2. Follow the Note Taker Registration wizard and upload your sample notes.
 

If you have been selected as a note-taker by Student Accessibility and Achievement:

  1. In ClockWork, select "Note Provider (to GIVE notes)" module
  2. Select the "courses/notes" tab. Beside the course you want to provide notes for, select "upload my lecture notes" and "submit".
 

Detailed instructions: PDF icon How to Provide Notes


How-To's for Instructors

Upload Test Information and Exam Copy

  1. In the ClockWork Instructor Portal review the instructor information and click "Courses".
  2. Select the term, course, and "Tests and Exams" beside the course. The Test/Exam Information wizard will launch.
  3. Confirm test information, and select "submit changes" to upload a digital copy of the test.
    *If the test has not already been created, you must create it yourself by entering the date and selecting "Add this test".  The Test/Exam Information wizard will launch.

Detailed instructions: PDF icon How to Upload Test Information and Exams

Watch the YouTube video: How-to Guide for Instructors (Instructor Portal)


IT Knowledge Base

Find more instructions in the IT Knowledge Base "ClockWork" Article.

Back to top