Exam Sign-Up Deadline

For all timed assessments, students must sign up a minimum of 14 days prior to the exam date.  

Review and Confirm Your Accommodations

All active students who completed their registration with Student Accessibility and Achievement before September 26th, 2022, must review and confirm their accommodations for the Fall 2022 semester. This can be done through the new Review and Confirm My Accommodations module in Clockwork.

Students will not have access to scheduling your tests and exams, requesting alternate format materials, Note-taking services through Clockwork, or sending Reasonable Consideration Requests to your instructors until this step is done.

Please review our How To Guide on Reviewing and Confirming Your Accommodations for step-by-step instructions.

Contact Us

Student Accessibility and Achievement was formerly known as the Office for Students with Disabilities (OSD) and Tutorial Services.

Our new, more inclusive name better reflects the nature of our services and supports. Any correspondence or forms you may have received from the OSD or Tutorial Services in the past, will now come from Student Accessibility and Achievement. Some of our contact information has changed as well. Before emailing us, please verify if you have our updated contact information.

Student Accessibility and Achievement helps McGill’s diverse student body achieve their academic goals and overcome barriers by providing not only accommodations for students with documented disabilities but also additional learner support for students facing barriers in university. Academic accommodations are available for students with documented disabilities that may be permanent, temporary, or episodic. Our other resources and programs supporting academic achievement are available to all McGill students, from on-demand resources and webinars and a tutor-matching program, to targeted programming focused on teaching academic strategies.

If you are an instructor contacting us about an exam correction, please call (514) 398-2480.

New Student Appointments

Log into Clockwork using your McGill credentials and then select the Schedule an Appointment module

Detailed instructions for registering with our office and booking an appointment are available on our Clockwork webpage. 

Don't have an McGill email address? Please reach out to our front desk at access.achieve [at] mcgill.ca for support. 

Available Appointment Types:

Please note that Info Sessions appointments are not offered at this time. Please contact us at access.achieve [at] mcgill.ca (subject: Info%20Session) for any questions regarding our office, how to register and more.

  • Info Session (15 minutes)
    • During your info session, you will be able to meet with an Access Services Advisor to ask questions, learn more about our office, about our mandate, what supports are available at McGill, and explore appropriate documentation for registration.
  • New Registration (45 minutes)
    • During your new registration appointment, you will be able to meet with an Access Services Advisor to discuss the barriers you experience, review your documentation, establish an individualized accommodation plan, and learn about appropriate additional supports across the university.
    • Please note that medical documentation is required to register with our office and must be submitted using our online Upload and View My Documents module at least two (2) business days prior to your appointment. Failure to do so will result in a cancelled appointment.

Please inform us in advance of any cancellations, or if you cannot make it to an appointment. Cancellations can be made through the Schedule an Appointment module on Clockwork, or by emailing access.achieve [at] mcgill.ca

If you are more than 15 minutes late to an appointment, it will automatically be cancelled and you will have to reschedule.

How to Find Us


Main Office

Address

1010 Sherbrooke Street West,
Suite 410,
Montreal, Quebec,
H3A 2R7

Hours

Monday-Friday, 9:00am - 5:00pm

Contact

Phone:

514-398-6009 (option #1 or #2)

Fax:

514-398-3744

Email for general information:

access.achieve [at] mcgill.ca

Email for information about the Tutor Matching Program:

access.tutoring [at] mcgill.ca


Exam Centre

Address

3459 McTavish Street,
Room RS56, 
Montreal, Quebec
H3A 0C9

Hours

Monday-Friday, 9:00am - 5:00pm

Contact

Phone:

514-398-6009 (option #3)

Fax:

514-398-3744

Email for general information about exams:

access.exams [at] mcgill.ca


Current Student Appointments

Students who are currently registered with Student Accessibility and Achievement can now book appointments directly through Clockwork! Log into Clockwork using your McGill credentials, then select the Schedule an Appointment module to make an appointment.

Detailed instructions for booking an appointment through Clockwork are available in our How to Book an Appointment guide.

Please note that drop-in appointments are not offered at this time. If you are already registered with Student Accessibility and Achievement, we invite you to schedule a returning student appointment to meet with an advisor.

Available Appointment Types:

  • Info Session (15 minutes)
    • During your info session, you will be able to meet with an Access Services Advisor to ask questions, learn more about our office, about our mandate, what supports are available at McGill, and explore appropriate documentation for registration.
  • Returning Student (30 minutes)
    • During your returning student appointment, students registered with our office will be able to meet with an Access Services Advisor to review academic accommodations, discuss a complex situation, or get additional support.

Please inform us in advance of any cancellations, or if you cannot make it to an appointment. Cancellations can be made through the Schedule an Appointment module on Clockwork, or by emailing access.achieve [at] mcgill.ca.

Please note that medical documentation is required to register with our office and must be submitted to access.achieve [at] mcgill.ca at least one (1) business day prior to your appointment.

If you are more than 15 minutes late to an appointment, it will automatically be cancelled and you will have to reschedule.

For all other requests, please email us at access.achieve [at] mcgill.ca.

Call or Email Us

To contact us via email, please email access.achieve [at] mcgill.ca and we will reply as soon as possible.

You can also reach us by phone at 514-398-6009.

 

 

Our team

Leadership

Teri Phillips​ - Director
Email: teri.phillips [at] mcgill.ca

Catherine Loiselle - Associate Director, Advising and Learner Support
Email: catherine.loiselle [at] mcgill.ca

Effie Konstantinopoulos - Associate Director, Exams and Operations
Email: efstathia.konstantinopoulos [at] mcgill.ca

Advising and Accommodations

Charlie Ohayon - Team Lead, Access Services Advising (on leave)
Email: charlie.ohayon [at] mcgill.ca

Meeko Singh-Ledoux - Interim Team Lead, Access Services Advising; Access Advisor
Email: meeko.singh-ledoux [at] mcgill.ca

Leah Freilich - Access Advisor (on leave)
Email: leah.freilich [at] mcgill.ca

Jenna Laurie - Access Advisor
Email: jenna.laurie [at] mcgill.ca

Regina Kwak - Access Advisor
Email: regina.kwak [at] mcgill.ca

Alexandra Burns - Access Advisor
Email: alexandra.burns [at] mcgill.ca

For general information about accommodations and advising, please contact: access.advising [at] mcgill.ca

Learner Support

Isabella Scurfield – Team Lead, Learner Support
Email: isabella.scurfield [at] mcgill.ca

Julia Adams-Whittaker- Learner Support Specialist
Email: julia.adams-whittaker [at] mcgill.ca

Jacqueline Biddle - Learner Support Specialist
Email: jacqueline.biddle [at] mcgill.ca

Enoch Leung- Assistive Technology Support Specialist
Email: enoch.leung [at] mcgill.ca

For general information about note-taking, please contact: access.notes [at] mcgill.ca

Exam Team 

Claire Burrows - Exam Center Manager
Email: claire.burrows [at] mcgill.ca

Keisha Carter - Senior Administrative Coordinator
Email: keisha.carter [at] mcgill.ca

Brenna Hello -Senior Administrative Coordinator
Email: brenna.hello [at] mcgill.ca

Emmanuel Olaniyan - Exam Logistics Supervisor
Email: emmanuel.olaniyan [at] mcgill.ca

Hakima Boudadi - Administrative Services Coordinator
Email: hakima.boudadi [at] mcgill.ca

For general information about exams, please contact: access.exams [at] mcgill.ca

Tutor Matching Program

Pavlina Pajot - Tutorial Administrator
Email: pavlina.pajot [at] mcgill.ca

For general information about the Tutor Matching Program, please contact: access.tutoring [at] mcgill.ca

General Operations and Frontline Team

Daisy Bassil - Office and Project Manager
Email: daisy.bassil [at] mcgill.ca

Natalia Redreeva - Service Representative
Email: natalia.redreeva [at] mcgill.ca

Megan Clancy - Service Representative (on leave)
Email: megan.clancy [at] mcgill.ca

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