Planned Maintenance for Banner/Minerva Thursday, June 18 2026, from 09:00PM to Friday, June 19, 2026 12:00AM
During this time, students who are new to Clockwork will be unable to log into the portal, book appointments or sign up as a Note-Provider. There will be no impact on existing Clockwork users.
Questions? Contact us at access.achieve [at] mcgill.ca.
Sign-up at least 14 days before your exam (applies to all timed assessments)
On This Page: Contact Us | Appointments | Tours | Our Team
Student Accessibility and Achievement helps McGill’s diverse student body achieve their academic goals and overcome barriers by providing accommodations for students with documented disabilities, support for students from care, and additional resources for learning that are available to all McGill students. Our aim is to empower students to reach their academic potential by widening access to learning. Academic accommodations are available for students with documented disabilities that may be permanent, temporary, or episodic. Support for students from care is available to all students who have received youth protection services. Finally, our resources for learning include self-directed learning guides, assistive tools and apps, peer support initiatives, and a tutor-matching program.
1010 Sherbrooke Street West
Suite 410
Montreal, Quebec, H3A 2R7
Tel: 514-398-6009 (select option 1 or 2)
Fax: 514-398-3744
3459 McTavish Street
Room RS56
Montreal, Quebec, H3A 0C9
Tel: 514-398-6009 (select option 3)
Instructors calling between 4:30pm and 7:30pm for an active exam issue must call: 514-398-2480
Email access.achieve [at] mcgill.ca
Don't have a McGill email address? Please contact access.achieve [at] mcgill.ca for support.
Not familiar with ClockWork? View detailed instructions for registering with our office and booking an appointment.
You can cancel your appointment in ClockWork in the Schedule an Appointment module, or by emailing access.achieve [at] mcgill.ca
If you are more than 15 minutes late, your appointment will be automatically cancelled.
Advising & Accommodations: access.advising [at] mcgill.ca
Exam Team: submit your inquiry to the exam team
Tutor Matching Program: access.tutoring [at] mcgill.ca
Learner Support:
