Contact Us

New Student Appointments

Log into Clockwork using your McGill credentials and then select the Schedule an Appointment module. 

Detailed instructions for registering with our office and booking an appointment are available on our Clockwork webpage. 

Don't have an McGill email address? Please reach out to our front desk at access.achieve [at] mcgill.ca for support. 

Available Appointment Types:

• Info Session (15 minutes)
  • During your info session, you will be able to meet with an Access Services Advisor to ask questions, learn more about our office, about our mandate, what supports are available at McGill, and explore appropriate documentation for registration.
• New Registration (45 minutes)
  • During your new registration appointment, you will be able to meet with an Access Services Advisor to discuss the barriers you experience, review your documentation, establish an individualized accommodation plan, and learn about appropriate additional supports across the university.
  • Please note that medical documentation is required to register with our office and must be submitted using our online Upload and View My Documents module at least two (2) business days prior to your appointment. Failure to do so will result in a cancelled appointment.

Please inform us in advance of any cancellations, or if you cannot make it to an appointment. Cancellations can be made through the Schedule an Appointment module on Clockwork, or by emailing access.achieve [at] mcgill.ca. 

If you are more than 15 minutes late to an appointment, it will automatically be cancelled and you will have to reschedule.

How to Find Us

Main Office

Exam Centre

Current Student Appointments

Students who are currently registered with Student Accessibility and Achievement can now book appointments directly through Clockwork! Log into Clockwork using your McGill credentials, then select the Schedule an Appointment module to make an appointment.

Detailed instructions for booking an appointment through Clockwork are available in our How to Book an Appointment guide.

Available Appointment Types:

• Info Session (15 minutes)
  • During your info session, you will be able to meet with an Access Services Advisor to ask questions, learn more about our office, about our mandate, what supports are available at McGill, and explore appropriate documentation for registration.
• Returning Student (30 minutes)
  • During your returning student appointment, students registered with our office will be able to meet with an Access Services Advisor to review academic accommodations, discuss a complex situation, or get additional support.

Please inform us in advance of any cancellations, or if you cannot make it to an appointment. Cancellations can be made through the Schedule an Appointment module on Clockwork, or by emailing access.achieve [at] mcgill.ca.

Please note that medical documentation is required to register with our office and must be submitted to access.achieve [at] mcgill.ca at least one (1) business day prior to your appointment.

If you are more than 15 minutes late to an appointment, it will automatically be cancelled and you will have to reschedule.

For all other requests, please email us at access.achieve [at] mcgill.ca.

Call or Email Us

To contact us via email, please email access.achieve [at] mcgill.ca and we will reply as soon as possible.

You can also reach us by phone at 514-398-6009.